Distribution Supervisor

Job Duties And Responsibilities

Provide daily work direction to professional drivers to ensure safe and efficient operations and to meet customer requirements; maintain daily activity assignments of tractors, trailers, trucks, and drivers.

Maintain up-to-date copies of routes; manage the utilization of routing software to increase route efficiency, lower cost, and meet customer demands.

Create employee schedules, approve time, resolve timekeeping issues, monitor overtime, and take appropriate actions to meet established goals.

Avoidance of daily paperwork associated with each load is required. This may include trip information to provide mileage information for reports to DOT, driver vehicle inspection and driver logs (as appropriate), repair/maintenance activity, billing activity, delivery tickets, etc.

Prepare and distribute operational reports (KPI’s).

Establish positive working relationships with members or customers to know the facility and equipment to ensure optimal service.

Hold drivers accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; assist in resolving issues.

Work closely with fleet maintenance to ensure assigned equipment is maintained and cared for properly.

Ensure employees achieve performance expectations through training/coaching; routine driver audits or observations for safety; operational efficiency; compliance requirements (Pasteurized Milk Ordinance, Department of Transportation, etc.); and annual reviews.

Train and coach drivers on proper procedures for all activities including equipment and machinery.

Conduct investigations and work on corrective actions for employee accidents and employee safety concerns in conjunction with appropriate safety personnel or management.

Communicate with supervisors, employees, and customers (internal and external) to promote and improve transportation department functions.

Be available to respond to emergencies or other unexpected operational requirements (i.e., nights, weekends, or holidays). Participate in on-call rotation if applicable.

Requirements

High School Diploma or equivalent

2 to 5 years of distribution, logistics, and/or transportation experience, including demonstrated leadership attributes, team lead experience, or supervisory experience

Class A commercial driver’s license in state of residence as required

Have or able to obtain tanker endorsement, as required, and within 30 days of employment, as required

Have or able to obtain doubles or triples endorsement as required

Have or able to obtain state issued milk sampler/hauler license as required

Have current medical card as required

May be required to obtain and maintain other certifications and/or licenses for continued employment