Distribution Operations Associate

About the role

Position: Distribution Operations Associate
Experience: 1 year of relevant experience required
Location: 1153 N. Patt Street, Anaheim, CA 92801
Work Hours: Monday to Friday, 9:30AM to 6:30PM

Responsibilities

• Adaptability & Flexibility: Wear multiple hats and adapt to changing priorities in a fast-paced environment.
• Data Entry: Accurately input, update, and maintain critical logistics data across various platforms, including Google Sheets, Shopify, ASN systems, and other softwares.
• Product Management: Assist the Distribution Manager with product launches and updates by accurately uploading product information to Shopify and various retail partner portals.
• Operational Communication: Serve as a key point of contact by communicating effectively with the distribution team, internal departments, and 3PL (Third-Party Logistics) partners. Ensure a clear and timely flow of information to coordinate shipments, resolve issues, and support daily operations.
• Release Coordination: Proactively stay informed on upcoming product releases and updates from the commerce team and hello82.com. This includes coordinating with relevant teams to ensure distribution plans are in place for new product launches.
• Confidentiality & Security: Maintain strict confidentiality regarding all sensitive company information, including unreleased products and upcoming business strategies.
• Problem-Solving: The ability to work independently, think critically, and handle tasks outside the typical scope of the job description is essential.

Qualifications

• Exceptional attention to detail and a high level of accuracy
• Strong organizational and time-management skills
• Able to wear multiple different hats
• K-pop knowledge preferred
• Tech Savvy, comfortable using computers
• Experience with Shopify, Asana (or any project management tools), or Slack is a plus!
• Experience with Microsoft Office suites (Excel and Word) or Google Workplace (Docs, sheet, slides, etc)
• Experience with fulfillment
• Attention to detail and organization
• Flexibility with schedule changes and overtime
• Flexible to work weekends when necessary
• Proficiency in Korean language mandatory (minimum conversational Korean) to support our Korean-speaking partners

Benefits

• Mental health/wellness support
• Employee Assistance Program (EAP)
• Employee discount on hello82 products
• Flexible time off for you to recharge
• 12 company paid holidays

Pay

The pay range for this role is 40,000 - 60,000 USD per year (Anaheim)