Distribution Instructor IV- Energy Delivery Operations Skills Training - Erie

Primary Functions

Leads design, development, and implementation activities of effective training materials and programs of the Workforce Development team regarding Lines training by:

• Reviewing and maintaining knowledge of present procedures, practices, and other departmental background information relative to the assignment
• Developing and administering new policies and practices pertaining to the area being served
• Developing and maintaining communications necessary to gain knowledge of changes in policies and procedures and incorporating these in the curriculum
• Developing and maintaining broad knowledge of the learning technology available to support training
• Design and develop plans for courses
• Design and develop training aids for course presentation and conducts training programs
• Absorbs and reviews student evaluations to ensure
• Ability of instructors to conduct effective, easy-to-understand classroom training
• Ability of instructors to explain Company policies applicable to training programs
• Adherence to safety practices and procedures
• Creating and managing an appropriate learning environment
• Collections and analyzes feedback from supervision and students. From results received, makes recommendations to improve training
• Mentors instructors through observation, providing feedback and written documentation
• Observes post training performance of students and notes recommendations, performs student evaluations, and provides oral and written feedback
• Aids in the administration of the training section by:
• Maintaining training materials
• Maintaining training attendance records
• Aids to coordinate training programs with associated departments
• Maintains knowledge of the training and tracking system to assist with student record maintenance
• Submits course, class, and registration information to allow ample time for student enrollment
• Submits required paperwork upon course completion
• Communicates training and classroom activities, discussions with supervision, and outcomes of meetings attended
• Completes projects by scheduled deadlines; communicates anticipated problems, suggesting alternative plans when appropriate
• Aids in the work of a higher classification and performs other duties as assigned

Skills and Knowledge

• Acts as a resource for the development and implementation of training programs ensuring adherence to Company, safety, and department policies and procedures
• Aids with coordinating activities related to training instructors on proper operating and care of hardware, audio and visual equipment and stays abreast of current technology
• Attends training seminars and related training for additional knowledge and skills, reads professional journals to upgrade knowledge of developments in the area of training
• Demonstrated effective ability to develop, implement, and evaluate training programs
• Skill to evaluate for content, accuracy, and clarity the training materials, student evaluations, memos, and reports written by instructors
• Vocal communication skills to convey ideas, policies, and procedures in a clear, concise and understandable manner
• Commitment to customer service is demonstrated in classroom and non-classroom environments
• Identifies customers’ needs and expectations and provides resolutions
• Conducts needs analysis
• Ability to accept and promote change
• Ability to foster an environment among instructors that recognizes success and positively promotes improvement
• Human relations skills to: Establish and maintain rapport, Work with a variety of people in a professional business manner, Serve as a role model for instructors, Collects accurate information, organizes materials, analyzes relationships among data, and reports conclusions within established deadlines
• Ability to remain current in computer knowledge applicable to the training section
• Follows written and oral instructions, knowing when to ask for further clarification
• Through written and verbal communication, provides instructors with clear and concise instructions
• Provides clarification when necessary
• Functional arithmetic knowledge applicable to the training section
• Self-motivated to independently follow assignments through to completion and act as a role model for instructors
• Judgment skills to evaluate, identify, and communicate strengths and weaknesses of instructors

Qualifications

• Associate degree or higher with 4 plus yrs of training experience is required, OR Workforce Development approved Instructor Certification OR Journeyman level overhead line work skills with training experience (classroom or on-the-job)
• Demonstrated skill and ability or previous experience in developing, implementing, or evaluating training programs a plus
• Previous technical experience (T&D Skills instructors require journeyman level skill set in one or more areas within Transmission & Distribution operations)
• Prior experience as an instructor (classroom or on-the-job) is desirable - the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications
• Willingness to travel overnight when necessary
• Possession of a valid Driver’s license and/or CDL, as necessary