Distribution Center Warehouse Associate

About the role

As a Distribution Center Warehouse Associate at First Supply, you will work in our brand new, state-of-the-art facility in the Exotec robot picking area. This role involves inducting, picking, and packing products to ensure timely delivery to customers while adhering to company policies and safety standards. The warehouse team is integral to First Supply’s success and is passionate about customer service.

Responsibilities

• Operate Exotec workstations, rotating between Induction, Picking, and Packing
• Accurately pick items from robot-delivered totes according to on-screen or light-directed instructions
• Verify item accuracy, quantity, and condition before placing into outbound totes, bins, or shipping containers
• Scan barcodes and confirm transactions using the warehouse management system (WMS) interface at each station
• Monitor station workflow and flag discrepancies, damaged goods, or system errors to a supervisor or technician promptly
• Replenish or restock totes as needed to maintain efficient picking processes
• Maintain a clean, organized, and safe workstation in compliance with warehouse safety standards
• Meet or exceed productivity and accuracy targets (units per hour, error rate, etc.)
• Communicate with team leads regarding system slowdowns, robot traffic jams, or station downtime
• Assist with other warehouse duties as needed, such as packing, labeling, or loading during non-peak periods
• Follow all safety procedures and protocols to maintain a safe working environment
• Collaborate with team members to meet daily production goals and resolve issues
• Keep the warehouse organized and hazard-free by emptying garbage, sweeping, or operating floor scrubbers as required
• Perform other duties as assigned

Qualifications

• Previous warehouse experience preferred
• Experience with handheld RF units preferred
• Strong communication and teamwork abilities
• Attention to detail and organizational skills
• Ability to work in a fast-paced environment with multiple interruptions
• Ability to perform the physical essential requirements of the job

About First Supply

First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services across plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has over 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan. The company also owns and operates 18 Kitchen & Bath Stores under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands.

With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. The company has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.