Distribution Center Supervisor
About the Company
The Kendall Group is a 100% employee-owned company comprised of eight divisions with 75+ locations in ten states. We serve the Electrical, Automation, Pipe, Valve, Fitting, Steam, Lighting, Industrial Controls, and Instrumentation industries. Our employee ownership model fosters a rewarding career where you own part of the company and your future. More than 60% of our associates have over 5 years of tenure, and over 40% have more than 10 years, reflecting a supportive environment where your ideas are valued and your voice matters.
About the Role
Reporting to the Distribution Center Manager, the Distribution Center Supervisor oversees daily warehouse operations, including drivers, deliveries, staff supervision, and warehouse maintenance. Responsibilities include scheduling deliveries, route coordination, recruiting drivers, maintaining vehicle logs, and ensuring warehouse cleanliness.
Responsibilities
- Supervise and direct performance of owner-associates, communicating expectations and holding the team accountable through coaching and disciplinary actions.
- Drive organizational effectiveness and service excellence by developing processes, leading teams, and fostering a motivated work environment.
- Interview, hire, schedule, assign work to, and evaluate staff performance.
- Ensure adequate daily staffing levels.
- Coordinate with Territory Owner-Associates on daily routing requirements.
- Manage material flow in and out of the warehouse using the Kendall business system.
- Maintain Direct Through Stock processes and customer requirements.
- Ensure warehouse cleanliness for optimal product flow and accessibility.
- Research shipping/receiving discrepancies.
- Train other owner-associates on proper procedures.
- Perform warehouse activities such as order picking, packing, receiving, restocking, and inventory cycle counting.
- Accurately identify and count inventory in assigned areas.
- Participate in ongoing warehouse housekeeping.
- Load and unload trucks according to established procedures.
- Perform other duties and projects as assigned.
Competencies
- Service Excellence
- Results and Action-Oriented
- Accountability and Responsibility
- Teamwork and Collaboration
- Developing Talent
- Managerial Courage
- Building Team Morale
- Process Management
Requirements
- 3 years’ experience in warehouse operations.
- High school diploma or equivalent.
- Proficiency with Microsoft Office, particularly MS Excel.
- Experience using standard warehouse equipment (e.g., bar code scanners, printers, tools, machines, vehicles).
- Basic math and reasoning skills.
- Excellent organizational skills and ability to multi-task.
- Strong cross-functional collaboration and customer service skills.
- Ability to communicate effectively at all organizational levels.
- Excellent mentoring, coaching, and people management skills.
- Ability to lift/move/carry up to 50 lbs.
- Ability to stand, walk, push, pull, reach, twist, and climb for 8+ hours daily.
- Ability to bend, stoop, crouch, kneel, and use step ladders.
Work environment includes exposure to varying temperatures and noise levels typical of a distribution center.
Preferred Qualifications
- 2 years’ experience in distribution/warehouse supervision, lead, or management roles.
- Bachelor’s degree in distribution, supply chain, business, or a related field.