Distribution Center Supervisor
Arhaus · Boston Heights, OH · 1 mo ago
ManagementFull-time
About the role
The Distribution Center Operations Supervisor oversees day-to-day operations to ensure customer satisfaction and production efficiencies.
Responsibilities
- Provide leadership and supervision to distribution team members within a specific functional area and/or process.
- Support department manager and/or senior operations manager to ensure timely, accurate product receipt, order fulfillment, and the optimization of resources and processes.
- Manage team members to ensure compliance with policies/procedures, process improvement, and drive team member initiatives to create and promote an environment where team members are engaged and committed to the success of the Company.
- Supervise the daily operations in the functional area and lead team members until the work is complete for the day.
- Maintain, refine and/or improve processes within the area to meet customer requirements which include deadlines and quality standards.
- Manage day to day scheduling, staffing, material management, compliance, training and auditing activities.
- Follow procedures set forth by Supply Chain Management on time and attendance.
- Develop and implement performance measurements and internal auditing processes to routinely evaluate operations efficiency and quality.
- Deliver results in support of the company strategy and expectations.
- Supervise, train, and develop team members in non-exempt positions.
- Effectively communicate coaching and corrective action to ensure compliance with policies and procedures while treating team members fairly and with respect.
- Provide timely feedback and development to team members. This includes performance evaluations, recognition and disciplinary action.
- Support and participate in hiring activities within the DC.
- Facilitate and/or lead various teams for improvement, safety and engagement to improvement DC processes and engagement to the building.
- Must be able to meet departmental expectations to effectively drive results.
- Must be able to operate PIE for specific departments (machine picking/put away, etc).
- Assist in managing Financial accounts for department personnel (i.e., payroll, expenses).
Requirements
- No less than 5 years of warehouse supervisory experience.
- High school diploma; College degree preferred.
- Proficient in MS Office [Outlook, Excel, Word] or similar suite.
- Ability to train individuals in the loading and warehousing business.
- Dedicated to business and willing to adjust schedule and hours as needed to manage department.
- Understanding of general work practices in warehousing and distribution, including order picking, packing, and shipping processes and procedures.
- Knowledge of coaching and counseling of staff.