Distribution Center Manager
About the role
This position is responsible for the overall performance of warehouse operations at Toyo Tires' Georgia Distribution Center, including customer service, inbound freight monitoring, goods receipt, inventory management, customer order scheduling, and transportation planning. While the role has no direct reports, it provides oversight and direction to a third-party logistics (3PL) provider handling material handling, order fulfillment, shipment preparation, and general warehouse operations. The Distribution Center Manager establishes warehouse performance objectives and is accountable for achieving targets related to customer service, cost, productivity, safety, and operational performance. The role also ensures transparency and alignment with Toyo legal entities, business goals, forecasts, and requirements.
Responsibilities
- Warehouse Operations in Partnership with 3PL
- Provide oversight and direction to the 3PL for daily warehouse operations, including safety, labor planning, equipment utilization, and facility performance.
- Review inbound and outbound workload daily and coordinate work priorities to support on-time delivery to customers.
- Maintain receiving, warehousing, and distribution operations by coordinating and enforcing Toyo programs, operational standards, policies, and procedures.
- Develop warehouse layouts and procedures to safely and efficiently utilize available space and support the movement of tires through the warehouse.
- Review warehouse operations to ensure procedures are followed, training is effective, and expected results are achieved in housekeeping, safety, security, packaging, storage, and material handling.
- Manage cycle counts and physical inventory activities, including reporting, reconciliation, and follow-up actions.
- Oversee quality assurance holds, product inspections, and inventory requests from the QA team.
- Ensure compliance with federal, state, and local requirements for warehousing, material handling, and shipping, and advise management on required actions.
- Review and document delivery performance for suppliers, carriers, and customers.
- Monitor carrier equipment availability and dwell times to minimize detention charges and support efficient transportation flow.
- Work closely with Toyo manufacturing and onsite departments to ensure consistency with HR, legal, and operational requirements across the Toyo group.
- Personnel Administration
- Partner with the 3PL to ensure appropriate staffing levels, workforce capability, and a safe, secure, cost-effective warehouse environment that meets company, regulatory, and labor requirements.
- Coordinate with the 3PL and Toyo stakeholders to support staffing needs, onboarding requirements, and compliance with applicable employment procedures and regulations.
- Ensure new personnel assigned to Toyo operations receive appropriate site orientation, safety expectations, and operational procedure training.
- Review 3PL workforce performance trends and service levels, and partner with 3PL leadership to address gaps, support development, and improve operational effectiveness.
- Escalate staffing, performance, conduct, or compliance concerns through appropriate 3PL and Toyo management channels.
- Support cross-training and workforce flexibility initiatives to maintain operational continuity and meet changing business demands.
- Attend daily meetings with 3PL, Logistics Department, and TTC/NTU Sales.
- Expense and Asset Control/Security
- Prepare and support the annual warehouse budget, monitor expenditures, analyze variances, and initiate corrective actions to achieve financial objectives.
- Ensure appropriate safeguards are in place to protect the facility, equipment, product inventory, personnel, and company assets from loss, damage, or unauthorized access.
- Ensure finished goods are properly identified, stored, controlled, and managed in accordance with company standards and inventory control procedures.
- Maintain effective use of the warehouse management system (WMS) to support inventory visibility, accuracy, and operational reporting.
- Coordinate monthly physical inventory activities and cycle counts to ensure inventory record accuracy and asset protection.
- Conduct or coordinate periodic fire, safety, and security checks of the warehouse during and after normal business hours.
- Oversee warehouse security processes, systems, and procedures, and escalate issues as needed to protect company assets.
- Safety
- Develop, maintain, and support warehouse safety programs in compliance with applicable local, state, federal, and OSHA requirements.
- Coordinate with the 3PL to schedule and conduct periodic safety meetings, training, and communication of safety expectations.
- Conduct or coordinate safety, health, and housekeeping inspections to identify unsafe conditions or practices, control hazards, and ensure compliance with applicable standards.
- Ensure personnel assigned to Toyo operations receive appropriate safety orientation, training, and instruction on safe work practices.
- Verify forklift operator certification records and related safety documentation are maintained in accordance with company and regulatory requirements.
- Ensure required personal protective equipment is available, properly used, and maintained in accordance with safety policies.
- Develop, communicate, and support enforcement of warehouse safety and health rules in coordination with 3PL leadership.
- Investigate or support investigation of accidents, incidents, and near misses, identify root causes, and coordinate corrective actions to prevent recurrence.
- Perform other duties as assigned.
Qualifications
Toyo Tires values the following core values in its team of talented professionals: Trust, Learn, Tenacity, Ownership, and Empathy. Passion and persistence (Grit) are key to making tires people love.
Pay
The salary range for this position is $100,000 to $115,000, with starting pay varying based on factors such as education and experience within the job and/or industry. Toyo Tires provides a competitive compensation package along with a robust benefits program.