Distribution Center Manager

About the role

Local Crafts is looking for a Distribution Center Manager to take full ownership of our Grand Prairie, TX production and distribution facility, serving our wholesale brands. This is a rare chance to build and refine a warehouse operation in its early stages: the processes, the culture, and the standards that will define how this site runs for years to come.

What You'll Do

• Take full ownership of daily operations at the Grand Prairie facility, including receiving, production, inventory, picking/packing, and outbound shipping.
• Build the operational foundation for a brand new site: establish SOPs, staffing plans, and shift coverage from scratch.
• Lead and mentor area managers, supervisors, and warehouse teams, building a culture of accountability, safety, and continuous improvement.
• Drive improvements in order accuracy, inventory control, productivity, and throughput as the facility ramps up.
• Identify bottlenecks and develop scalable solutions through root cause analysis and structured process improvement methods.
• Act as a power user of our WMS, ERP (NetSuite), and warehouse automation systems, and champion consistent, system-driven workflows across the team.
• Maintain a safe, clean, and organized facility that meets OSHA and company standards.
• Partner with customer service, procurement, supply chain planning, finance, product, and technology teams to keep operations running smoothly.
• Collaborate with HR on hiring, employee relations, onboarding, and training as you build out your team.

What You'll Bring

• 5+ years of warehouse or distribution leadership experience, including managing managers or supervisors.
• Experience overseeing multi-department operations or leading end-to-end fulfillment.
• A demonstrated track record of building or improving processes and implementing standardized workflows.
• Experience in e-commerce, direct-to-consumer, or small-parcel distribution.
• Strong analytical and problem-solving skills, with a comfort level using data to guide decisions.
• Experience with WMS/ERP systems (NetSuite preferred) and warehouse automation tools.
• Excellent communication and leadership skills.

You'll Thrive Here If You

• Genuinely want to build something new rather than maintain something established.
• Have led layout redesigns, capacity planning, or facility launches before.
• Have Lean, Six Sigma, or other continuous improvement training.
• Have worked in SKU-intensive environments like crafts, textiles, beauty, or consumer goods.
• Take ownership seriously and hold yourself and your team to a high standard.

Additional Information

• This is an on-site role based in Grand Prairie, TX, reporting directly to the Chief Operating Officer.
• Schedule is 5:00 AM to 1:30 PM.
• Comprehensive benefits including medical, dental, and vision coverage; 401(k) with company match; paid time off; and parental leave.
• Employee discounts across all Local Crafts brands, including Connecting Threads, Superior Threads, Knit Picks, Crochet.com, and Berroco.
• Must be legally authorized to work in the United States; Local Crafts is unable to sponsor employment visas for this position.
• Role may require the ability to stand for extended periods and lift up to 50 lbs.