Distribution Center Lead

Internal applicants must apply through the Mattress Firm Workday system.

About the role

Join Mattress Firm and play a vital part in helping people sleep well by ensuring the final step of the Mattress Firm shopping experience goes smoothly. As a Distribution Center Lead, you will lead a team of warehouse associates to complete daily department tasks, including receiving, picking, packing, and shipping orders, while maintaining inventory and ensuring world-class service.

Responsibilities

• Lead and communicate with a team of warehouse associates to complete daily department tasks and company goals effectively and efficiently.
• Load and unload merchandise from delivery trucks and vendor shipments.
• Stage deliveries and maintain supply, part, and equipment inventory.
• Participate in inbound and outbound quality assurance processes.
• Ensure accuracy of vendor shipments and maintain inventory control.
• Perform physical inventory counts and professionally communicate purchase order discrepancies to vendors.
• Assist with customer pickups, providing exceptional customer service.
• Maintain grounds, stock, and merchandise areas, keeping them organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks, and aisles.
• Remove trash daily and clean/sanitize products per company standard operating procedures.
• Inspect products for defects and damages when receiving or shipping.
• Monitor shipments and deliveries; prepare, process, and organize related paperwork.
• Utilize reports to maintain knowledge of warehouse project status and audit delivery tracking systems.
• Operate and maintain order pickers and warehouse equipment; may operate specialized equipment to move/distribute freight.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to maintain a safe work environment.
• Communicate professionally with all internal and external contacts.
• Follow all company policies and represent the brand appropriately.
• Communicate concerns or issues to leadership to ensure department and company efficiency.
• Execute company initiatives and participate in educational opportunities to update job knowledge.
• Contribute ideas to optimize or improve the team, department, and company.

Requirements

• High School diploma or equivalent preferred.
• 1+ years of warehouse experience required.
• Strong communication skills and ability to manage time efficiently.
• Knowledge of general warehouse policies and procedures.
• Experience with Powered Industrial Trucks for product relocation and safety inspection.
• Proficiency in Microsoft Office Products; Microsoft Dynamics and DispatchTrack preferred.

Work Environment

• Frequent sitting, standing, walking, talking, and hearing.
• Ability to lift or move up to 100 pounds.
• Usage of hands and fingers; reaching with hands and arms.
• Occasional stooping, kneeling, crouching, or crawling.
• Sight is required to ensure personal and others' safety.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• On-demand pay access.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.

Pay

Competitive pay range of $23–$24.50 hourly. Actual pay is based on documented and verified relevant work experience. Additional bonus opportunities may be available at the company’s discretion for eligible roles.

Schedule

Tuesday to Saturday, 11:30 AM–8:00 PM.