Distribution Center Director

Description

The Distribution Center Director - LDCL is responsible for day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures & policies and Key Performance Indicators are achieved. This role is responsible for site financials including P&L management and will lead and manage all employment related activity for site team members.

Scope of Responsibility

• Annual Unit Volume: 400k – 750k
• Average Inventory Units: 60K – 100K
• Annual Sales Volume: $40M - $60M
• FTE Headcount: 12 – 20
• Annual Margin Dollar: $2.8M – $7.5M
• Average Routes Per Day: 11 – 22
• Shifts Per Day: 1

Responsibilities

• Oversee all elements of distribution center operations, including shipping, receiving, inventory control, and route management.
• Ensure the timely and accurate completion of all picking, receiving, put away, load/ship of all orders, product returns.
• Ensure Standard Operating Procedures (SOPs) are consistently applied to achieve operational performance indicators.
• Responsible for the protection of company assets which includes inventory, equipment, and facility.
• Maintain the facility, equipment, and vehicles and resolve any issues which may interfere with the safe, efficient, and fiscally responsible operation of the Distribution Center.
• Manage labor, delivery, and other variable costs within the Distribution Center to align with annual business plans.
• Drive team member accountability and performance ensuring company policies are administered appropriately.
• Drive company safety initiatives to ensure safe and on time delivery of products to customers inclusive of specific safety performance requirements (TRIR-Total Reportable Incidence Rate and Preventable Accident rates).
• Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service.
• Drive initiatives that foster an Employer of Choice environment and employee experience.
• Collaborate with cross-functional teams to achieve operational goals for site.
• Ensure compliance with the company and regulatory training to ensure that staff is equipped to perform assigned duties.
• Partner with Human Resources to lead the execution of employment cycle activities for team members within site, including hiring, training, performance management and succession.
• Observe operations with a critical eye, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction.
• Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc.
• Ensure successful adoption of new behaviors and skills needed for new expectations.
• Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service.
• Other duties as assigned.

Qualifications

• 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment.
• Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred.
• Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
• Ability to work well under pressure (prioritize, manage time, maintain composure).
• Knowledge of Lean methodology and proven success driving change in a dynamic environment.
• Safety 1st Mentality.
• Strong verbal and written communication skills.
• Must be able to repetitively lift up to 50 pounds while bending and twisting.
• Must maintain a current driver's license.
• Ability to work a flexible schedule including nights, holidays and weekends, as needed.
• 24/7 access to cell phone, email and security system in case of an emergency.
• ERP system and Routing Software experience is a plus.
• High level of professional integrity.
• Bilingual in Spanish/English is a plus.

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits