Distribution Center Assistant Manager

About the Role

The Distribution Center Assistant Manager is responsible for day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures, policies, and Key Performance Indicators. This role manages site financials, including P&L, and oversees all employment-related activities for team members.

Responsibilities

• Oversee all elements of distribution center operations, including shipping, receiving, inventory control, and route management.
• Ensure timely and accurate completion of picking, receiving, put away, and loading/shipping of all orders and product returns.
• Maintain consistent application of SOPs to achieve operational performance indicators.
• Protect company assets, including inventory, equipment, and facility.
• Maintain facility, equipment, and vehicles, resolving issues that interfere with safe and efficient operations.
• Manage labor, delivery, and variable costs to align with annual business plans.
• Report on building performance (KPIs) related to customer service, productivity, and cost performance.
• Drive team member accountability and ensure appropriate administration of company policies.
• Collaborate with Wholesale and Franchise sales teams to meet service level agreements and improve customer service.
• Ensure compliance with company and regulatory training requirements.
• Partner with Human Resources for hiring, training, performance management, and succession planning.
• Identify opportunities for continuous improvement in Standard Operating Procedures.
• Lead implementation of initiatives related to technology, cost containment, inventory management, safety, training, and engagement.
• Ensure appropriate staffing levels to meet operational and financial goals while maintaining excellent customer service.

Qualifications

• 4-year degree in Logistics, Supply Chain Operations, Business, or related field preferred, or equivalent experience in warehouse distribution or transportation.
• Minimum of 2 years of relevant experience.
• Demonstrated management experience, including leadership, time management, training, coaching, and counseling.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Ability to work under pressure and manage priorities.
• Knowledge of Lean methodology and experience driving change in dynamic environments.
• Safety-first mentality.
• Strong verbal and written communication skills.
• Ability to lift up to 50 pounds repetitively while bending and twisting.
• Valid driver’s license.
• Flexibility to work nights, holidays, and weekends as needed.
• 24/7 access to cell phone, email, and security system for emergencies.
• ERP system and routing software experience is a plus.
• Bilingual in Spanish/English is a plus.

Benefits

• Market competitive compensation.
• 401(k) and Roth with company match (immediate 100% vesting).
• Comprehensive benefits: medical, dental, vision.
• Company-paid short-term disability and employer-subsidized long-term disability.
• Company-paid life insurance.
• Discounted tire purchasing.
• Tuition reimbursement.
• Employee assistance program.
• Generous paid vacation and paid time off.
• Customizable voluntary benefits.