Dispensary Shift Lead Vibe City

Key Responsibilities

• Open and/or close the store following all security, cash handling, alarm, and compliance protocols
• Lead and support Budtenders, Fulfillment staff, and Reception Associates during assigned shifts
• Serve as the on-duty manager in the absence of senior leadership; make sound operational decisions independently
• Maintain strict compliance adherence, ensuring all transactions are fully compliant with DHSS-DCR regulations, purchase limits, and company policy throughout each shift
• Monitor product inventory and sales floor presentation; flag discrepancies or concerns to management promptly
• Resolve customer concerns with professionalism, empathy, and urgency
• Coach team members in real-time, reinforcing service standards, compliance expectations, and product knowledge
• Complete all required opening and closing checklists, daily shift logs, and compliance documentation accurately
• Communicate shift-level wins, issues, and team observations to GM and Assistant Manager

Qualifications

• Must be 21 years of age or older (required by Missouri DHSS-DCR)
• Must obtain and maintain a valid Missouri Facility Agent ID through DHSS-DCR/MyComplia prior to starting employment
• Minimum 1 year of retail supervisory, key holder, or shift lead experience; cannabis experience is a strong plus
• Clear, confident communication and natural leadership presence
• Comfortable with compliance documentation, cash handling, and POS systems
• Able to remain composed and decisive under pressure in a fast-paced retail environment
• Flexibility to work varied shifts including evenings, weekends, and holidays
• Prior cannabis dispensary or regulated retail experience preferred
• Familiarity with METRC or seed-to-sale tracking systems preferred
• Experience developing junior team members preferred

Compensation & Benefits

• Starting wage: $23.50/hr
• Health benefits: VIBE pays 50% of monthly premiums - medical, dental, and vision (verify current plan details with HR)
• Time off: Paid Time Off (PTO) and paid holidays
• Growth: Advancement path toward Assistant Manager and beyond
• Culture: Supportive, team-first culture with real investment in your development

Equal Opportunity Employer

We celebrate diversity and are committed to an inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other characteristic protected under applicable law.