Dispensary Shift Lead - GrowHealthy (Sarasota)

Who We Are

iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. We are committed to creating the most valuable cannabis brands and network of cannabis operations and distribution nationally.

Who You Are

• You have a strong desire to learn and to contribute to a team.
• You are passionate about making an inclusive, positive, and compliant workforce.
• You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects.
• If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!

Professional Competencies

• Positive attitude
• Exceptional attention to detail and organized
• Strong interpersonal and teamwork skillset
• Excellent verbal and written communication skills
• Able to multi-task, prioritize, and work in a fast-paced environment

Benefits

• 12 Days of Paid Time Off
• 10 Paid Holidays
• Paid Sick Leave
• Paid Parental Leave
• Medical, Dental, Vision, FSA, HSA, and Transit Benefits
• Employer Paid Short-Term Disability and Life Insurance
• Wellness Program
• Employee Assistance Program
• Product Discounts

Position Summary

As a Dispensary Lead, you hold a central position in the dispensary’s operations. Your role encompasses various responsibilities aimed at ensuring a positive and efficient experience for medical cannabis patients and adult-use customers. You will serve as a key point of contact, offering assistance, answering queries, and fostering a welcoming atmosphere. Beyond customer interactions, the Dispensary Lead actively contributes to the dispensary’s overall sales success.

Key Responsibilities

• Create an environment of “Patients First” focusing on excellent patient interaction
• Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
• Maintain the highest level of confidentiality with patient information and interactions
• Multi-task, think critically and work quickly to resolve problems as they arise
• Keep current with company policies and procedures
• Responsible for either opening or closing of dispensary (key holder)
• Balance cash and product inventory as part of daily closing procedure
• Observe and participate in patient services during consultation and sale
• Maintain accountability of all team members, in relation to specific job description
• Other duties as assigned by Manager

Requirements

• High School Diploma or equivalent
• Must be at least 21 years of age
• Recent and relevant hospitality and/or retail experience required
• Must have reliable transportation
• 2+ year customer service
• Strong customer service skills
• Must possess a positive and professional attitude
• Able to quickly learn and apply new technologies and systems

Minimum Qualifications

• Experience in hospitality service and/or high-volume retail environment
• Bachelor’s degree or equivalent preferred
• 1 – 3 years in a retail environment managing a team
• Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
• Experience working with Excel, POS, and inventory management control systems
• Strong interpersonal skills
• Must be 21 years of age or older