Dispensary Shift Lead - GrowHealthy (North Orlando)

About the role

As a Dispensary Lead, you hold a central position in the dispensary’s operations. Your role encompasses various responsibilities aimed at ensuring a positive and efficient experience for medical cannabis patients and adult-use customers. You will serve as a key point of contact, offering assistance, answering queries, and fostering a welcoming atmosphere.

Responsibilities

• Create an environment of “Patients First” focusing on excellent patient interaction
• Recognize and appropriately respond to the patients with ease and compassion
• Maintain the highest level of confidentiality with patient information and interactions
• Multi-task, think critically and work quickly to resolve problems as they arise
• Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
• Keep current with company policies and procedures
• Responsible for either opening or closing of dispensary (key holder)
• Balance cash and product inventory as part of daily closing procedure
• Observe and participate in patient services during consultation and sale
• Maintain accountability of all team members, in relation to specific job description
• Other duties as assigned by Manager

Requirements

• A High School Diploma or equivalent
• Must be at least 21 years of age
• Recent and relevant hospitality and/or retail experience required
• Must have reliable transportation
• 2+ years of customer service experience
• Strong customer service skills
• A positive and professional attitude
• Ability to quickly learn and apply new technologies and systems
• Ganjier or Green Flower Certificate preferred
• Experience in a retail environment managing a team
• Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
• Experience working with Excel, POS, and inventory management control systems
• Strong interpersonal skills
• Must be 21 years of age or older

Qualifications

• Experience in hospitality service and/or high-volume retail environment
• Bachelor’s degree or equivalent preferred
• 1 – 3 years in a retail environment managing a team

Skills

• Positive attitude
• Exceptional attention to detail and organized
• Strong interpersonal and teamwork skillset
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and work in a fast-paced environment

Benefits

• 12 Days of Paid Time Off
• 10 Paid Holidays
• Paid Sick Leave
• Paid Parental Leave
• Medical, Dental, Vision, FSA, HSA, and Transit Benefits
• Employer Paid Short-Term Disability and Life Insurance
• Wellness Program
• Employee Assistance Program
• Product Discounts

Pay

$17/hr

Schedule

Full-time