Dispensary Floor Lead
Phat Panda · Springfield, MA · 5 days ago
Management$19/hrFull-time
Summary
Lead the sales floor, support daily operations, and deliver exceptional customer service in a fast-paced retail environment.
Schedule
- Full-time with open availability required (days, evenings, weekends, and holidays).
Perks
- $19/hour + tips
- Full-time position
- Career advancement opportunities
- Hands-on leadership experience
- Exposure to operations, compliance, and inventory management
Responsibilities
- Lead the sales floor during high-volume shifts
- Support and coach team members
- Provide cannabis product recommendations and exceptional customer service
- Aid with cash handling and daily store operations
- Support inventory, restocking, and merchandising
- Ensure compliance with state regulations and company policies
- Maintain a clean, organized dispensary
Qualifications
- 2+ years of leadership or supervisory experience in retail or hospitality
- Budtender or cannabis dispensary experience preferred
- Experience with Dutchie POS and METRC is a plus
- Strong communication, organization, and problem-solving skills
- Ability to thrive in a fast-paced environment
- Must be 21+ and meet all Massachusetts Cannabis Control Commission requirements
Work Environment
- High-volume cannabis dispensary
- Team-oriented retail setting
- Active role requiring standing, walking, and occasional lifting