Dispensary Associate-PT (Tinley Park)

About the role

Ascend Wellness Holdings (AWH) of Tinley Park is seeking Part-Time Dispensary Associates to join their team. The company values diversity and aims to build a world-class team that shapes the future of cannabis. Ideal candidates should have exceptional customer service skills, flexibility to work evenings and weekends, and a positive attitude.

Responsibilities

• Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed or requested
• Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
• Promote a positive, customer-service oriented, and compliant work environment
• Continuously develop product knowledge to offer customers the most up-to-date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point of sale (POS) system in person and over the phone
• Accurate cash handling, customer cart management, and ringing of customer transactions
• Accurate and timely data entry of customer information
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe and inviting store environment
• Complete store opening and closing checklists

Requirements

• Must be at least 21 years of age
• High school diploma or general education degree (GED)
• Retail experience preferred, cannabis retail experience a plus
• Exceptional customer service skills
• Knowledge of basic computer skills
• Cannabis point of sale (POS) software a plus
• Positive attitude, team player and strong work ethic
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must have excellent organization and time management skills
• Must be focused, pay close attention to detail
• Must be able to internalize training and follow instructions
• Must be able to communicate clearly and effectively

Qualifications

• Physical demands include standing, walking, sitting, using hands, reaching, balancing, stooping, kneeling, crouching, crawling, talking, hearing, tasting, smelling, lifting up to 25 pounds, and adjusting focus.

Skills

• Customer service skills
• Computer skills
• Point of sale (POS) software
• Product knowledge
• Time management
• Attention to detail

Benefits

• Flexible schedules
• 2 weeks of paid time off (PTO) for Full-Time staff
• Swag

Pay

Details about pay are not specified in the job posting.

Schedule

The Part-Time Dispensary Associate works 15-29 hours per week.

Company Overview

Arcane Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio, and Pennsylvania. AWH seeks to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. The company is committed to improving the quality of patients' lives by offering unrivaled quality, consistency, and meticulously curated products that satisfy customers' unique, individual needs. AWH is looking to build a world-class team that will help carry out its mission of helping to shape the future of cannabis as a leading healthcare solution. AWH is an equal opportunity employer and celebrates the population of differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

EEO Statement

Arcane Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrates the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.