Dispensary Associate - Part Time (Temporary)

Join Trulieve, where passion meets purpose. Recognized on TIME's America's Best Companies 2026 List, Trulieve is one of only two cannabis companies to receive this distinction based on employee satisfaction, financial strength, and sustainability transparency. We grow our plants in carefully controlled environments to minimize unwanted chemicals and pests, ensuring a natural cultivation process. Learn more about our mission at www.trulieve.com.

About the role

The Dispensary Associate guides customers on their cannabis journey by educating them on product benefits, side effects, and usage while providing exceptional customer service. This temporary, part-time role facilitates purchases in compliance with state regulations and delivers an outstanding customer experience. Employment in this position should not exceed 6 months.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers with empathy and compassion.
• Deliver the TruExperience through elevated service standards, behaviors, and product knowledge.
• Assist managers and shift supervisors with returns according to company policy.
• Prepare and process patient orders efficiently and accurately.
• Follow all Trulieve policies and procedures.
• Work with leadership to enhance the customer experience and resolve issues.
• Document customer concerns on their profile.
• Maintain a clean, well-stocked workstation throughout the shift.
• Perform additional tasks as assigned by management, which may include:
• Delivery Associate (as needed): Fulfill delivery driver duties, requiring a valid driver’s license and clean driving record.
• Online Support (as needed): Process online orders, including deliveries, within a 2-hour timeframe.

Requirements

• High-school diploma or equivalent; experience in retail or customer service is a plus.
• Minimum age of 21 (or 18 in CT, PA, and WV).
• Prior cash handling experience.
• Ability to work independently in a fast-paced environment and collaborate effectively in a team.
• Excellent verbal and written communication skills, with the ability to interact professionally at all levels.
• Strong interpersonal skills, discretion, and confidentiality.
• Ability to follow written and oral instructions and communicate in conversational English.
• Valid driver’s license and clean driving record for delivery driver role.
• Ability to pass a comprehensive background check.

Physical Requirements

• Constantly move throughout the facility, including confined spaces, and communicate sensitive information.
• Frequently manipulate objects of varying sizes and weights (e.g., products, packaging, tools), push/pull up to 50 lbs, lift/carry up to 50 lbs, and ascend/descend stools/ladder/steps.
• Occasionally position self at floor level (e.g., crouch, stoop, kneel, crawl) and remain seated.
• Must be able to see, hear, or use prosthetics to meet job requirements.
• Ability to work with ill, disabled, elderly, or emotionally upset individuals.

Skills

• Customer service and retail experience.
• Strong communication and interpersonal abilities.
• Professionalism and business acumen.
• Flexibility, personal integrity, and adaptability.

Schedule

• Flexible hours based on store needs, including evenings, weekends, and holidays.
• Up to 25 hours per week, with availability for "after hours" as needed.

Pay

$15.15 per hour, plus eligibility for tips.

Benefits

A comprehensive benefits package, including paid time off, is offered with this position.