Dispensary Associate - Part Time (Temporary)

Join Trulieve, where passion meets purpose. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible.

About the role

The Dispensary Associate is responsible for guiding customers on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will facilitate purchases per state regulations while providing an exceptional customer experience.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers with empathy and compassion.
• Deliver the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with leadership to enhance the customer experience and resolve issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Assist with processing all online orders, including deliveries, within a 2-hour timeframe.
• Perform additional tasks as assigned by Management, which may include delivery driver duties (valid driver’s license and clean driving record required).

Requirements

• High-school diploma or equivalent; experience in retail and/or customer service is a plus.
• Must be a minimum of 21 years of age (or 18 in CT, PA, and WV).
• Prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities.
• Excellent people skills and ability to communicate effectively in both verbal and written form.
• Strong interpersonal skills, professionalism, and ability to maintain confidentiality.
• Ability to follow written and oral instructions and interact respectfully with customers and team members.
• Must possess the mental and physical capacities necessary to perform job duties, including:
• Moving intermittently throughout the workday.
• Seeing and hearing (or using prosthetics) to function adequately.
• Pushing/pulling, lifting/carrying, and positioning objects up to 50 lbs.
• Ascending/descending stools, ladders, or steps; positioning self at floor level (e.g., crouching, stooping, kneeling, crawling).
• Occasionally remaining in a seated position.
• Must be able to pass a comprehensive background check.
• Valid driver’s license and clean driving record (required for delivery driver role).

Skills

• Ability to work effectively without supervision and in a team environment.
• Conversational English proficiency to operate electronic equipment, comprehend safety procedures, and use telecommunication devices.
• Flexibility, personal integrity, and the ability to work with ill, disabled, elderly, or emotionally upset individuals.

Pay

$15.15 an hour (position is also eligible for tips).

Schedule

• Flexible hours depending on store needs, including evenings, weekends, and holidays.
• Up to 25 hours per week; availability for "after hours" based on business needs.