Dispensary Associate - Part-time

About the role

The Dispensary Associate at Trulieve is responsible for guiding customers on their journey into cannabis by educating them on the benefits and potential side effects of various products. This role requires a deep understanding of the products and strong customer service skills.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Absorb and address customer issues and concerns.
• Maintain a clean and well-stocked workstation throughout the shift.
• Perform additional team tasks as assigned by Management.

Qualifications

• High-school diploma or equivalent.
• Experience in the field or in a similar field is preferred.
• Prior experience in retail and/or customer service area is a plus.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Excellent people skills and effective communication abilities.
• Strong interpersonal skills, business sense, and professionalism.
• Able to work effectively without supervision and in a team environment.
• Able to understand and follow written/oral instructions.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Mental and physical capacities necessary to perform the job duties.
• Valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Pass a comprehensive background record check.

Skills

• Knowledge of cannabis products and their effects.
• Excellent customer service skills.
• Ability to work independently and in a team environment.
• Effective communication skills.
• Confidentiality and discretion.

Benefits

Trulieve provides a flexible schedule, paid time off, and a competitive pay rate of $14.00 an hour (eligible for tips).

Schedule

This position will work up to 25 hours per week and will be available "after hours" based on business needs. Flexible hours depending on store needs.

Pay

$14.00 an hour (position is also eligible for tips)