Dispensary Associate - Part-time

About the role

If you have an interest in being part of one of the fastest growing industries in the nation, you may consider wanting to work for Trulieve! At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn. Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer. Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Maintain a clean and well-stocked workstation throughout the shift.
• Document customer issues and concerns on the customer's profile.
• Work directly with the leader on duty to enhance the customer experience.
• Absorb and communicate with customers and team members respectfully and politely.
• Operate computing devices: frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery); push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl).
• Work independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Prior cash handling experience.
• Excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Able to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Mental and physical capacities necessary to perform the job duties.
• Valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Pass a comprehensive background record check.

Skills

• Knowledgeable enough to speak to customers about various products and their effects.
• Excellent communication skills.
• Ability to work independently and in a team environment.
• Strong interpersonal skills.
• Ability to work effectively without supervision.
• Confidentiality and discretion.

Benefits

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Pay

$14.00 an hour (position is also eligible for tips)

Schedule

Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays. This position will work up to 25 hours per week and will be available "after hours" based on business needs.