Dispensary Associate Full-Time - Health For Life (Bethesda)

This position is full-time and located at the Health For Life dispensary in Bethesda, MD.

About Us

iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry—not just because it has the power to change people’s lives (especially those suffering from chronic ailments)—but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally.

At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program, and the ability to interact with and learn from leaders in the cannabis industry.

About You

You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!

Professional Competencies

• Positive attitude
• Exceptional attention to detail and organized
• Strong interpersonal and teamwork skillset
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and work in a fast-paced environment

Responsibilities

Policies, Procedures & Daily Operations

• Engage and educate patients in a positive manner
• Ensure patient intake forms are accurate and complete
• Assist in qualifying patients for our Verified Financial Hardship (VFH) program
• Maintain compliance with all local and state regulations
• Perform general office work, such as filing records, operating copy machines, and using email
• Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
• Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents, and waste disposal logs
• Participate in 1-minute meetings at the start of every shift to ensure uniformity in message and goals
• Consistently deliver excellent and compassionate patient services
• Participate in monthly product inventory review

Training & Development

• Ensure that all patients are greeted with a helpful, pleasant, and compassionate attitude, making every interaction a positive experience
• Proficient on HIPAA and confidentiality requirements
• Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
• Current on product knowledge and proper dosage
• Ensure that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations
• Review and update patient educational materials
• Participate in quarterly team meetings

Driving Business/Sales

• Review sales daily and best practices to achieve goals with team members
• Trained on patient services, including patient intake, product knowledge, and proper dosage
• Participate in 1-minute meetings at the start of every shift to ensure consistency in message and goals
• Deliver excellent and compassionate patient services

Company Culture

• Be an iAnthus brand ambassador and represent the brand appropriately
• Build relationships with community leaders and trust from our neighbors
• Follow and implement iAnthus’s core values, including respect, diversity, sustainability, research, and service
• Ensure adherence to iAnthus’s cultural principles
• Maintain Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness
• Participate in and embrace a highly motivated team environment
• Implement brand sales marketing strategies

Requirements

• Must be at least 21 years old, have a valid driver’s license, and reliable transportation
• Experience in retail, hospitality, or patient services preferred
• Must be able to work a flexible schedule (nights and/or weekends)
• Excellent verbal and written communication skills, along with basic math skills
• Experience in a fast-paced, high-transaction environment preferred
• Strong organizational and decision-making skills
• Must be computer literate—POS experience is desirable
• High school graduate
• Green Flower and/or Ganjier Certificate holder preferred

Physical and Environmental Requirements

• Ability to work a minimum of 8 hours a day and rotating shifts
• Flexible schedule availability including nights, weekends, and holidays
• Ability to lift, push, and pull 50 pounds
• Ability to sit, squat, bend, and kneel repetitively throughout a workday
• Ability to stand for extended periods of time
• Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs
• Ability and willingness to work in the following conditions: general office environment, extended computer usage, extended phone usage including teleconferences, and work environments that include exposure to fumes, dust, odors, heights, indoor AC, no AC, motion, and noise

Benefits

• 12 days of Paid Time Off
• Nine Paid Holidays
• Paid Sick Leave
• Paid Parental Leave
• Medical, Dental, Vision, FSA, HSA, and Transit Benefits
• Employer Paid Short-Term Disability and Life Insurance
• Wellness Program
• Employee Assistance Program
• Ability to work in a growing company where your talents and skills can have a positive impact

Pay

$19/hr with cash tips