Dispensary Associate- Full Time

Purpose

The Dispensary Associate reporting directly to the Pharmacist/Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations.

Responsibilities

• Engage and educate patients in a positive manner
• Ensure patient intake forms are accurate and complete
• Maintain compliance with all local and state regulations
• Perform general office work, such as filing records, operating copy machines, and using email
• Provide Managers with patient feedback on a timely basis
• Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
• Participate in 1-minute meetings at the start of every shift to ensure uniformity in message and goals
• Consistently deliver excellent, and compassionate patient services
• Participate in monthly product inventory review
• Review and update patient educational materials
• Participate in quarterly team meetings
• Review sales daily and best practices to achieve goals, with team members
• Trained on patient services, including patient intake, product knowledge and proper dosage
• Participate in 1-minute meetings, at the start of every shift, to ensure consistency in message and goals
• Deliver excellent, and compassionate patient services
• Being an iAnthus brand ambassador and representing the brand appropriately
• Building relationships with community leaders and trust from our neighbors
• Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service
• Ensuring adherence to iAnthus’s cultural principles
• Maintaining Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness
• Implementing brand sales marketing strategies

Qualifications and Education

• Must be at least 21 years old, have a valid driver’s license and reliable transportation
• Experience in retail, hospitality or patient services, preferred
• Must be able to work a flexible schedule (nights and/or weekends)
• Excellent verbal and written communication skills, along with basic math skills
• Strong organizational and decision-making skills
• Must be computer literate – POS experience is desirable
• High school graduate
• Experience in a fast paced, high transaction environment, preferred
• Having good organizational skills
• Having decision making skills
• Being analytical
• Being detail oriented
• Being proactive

Physical and Environmental Requirements

• Ability to work a minimum of 8 hours a day and rotating shifts
• Flexible schedule availability including nights, weekends and holidays
• Ability to lift, push, and pull 50 pounds
• Ability to sit, squat, bend, and kneel repetitively throughout a work day
• Ability to stand for extended periods of time
• Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs
• Ability and willingness to work in the following conditions:
• General office environment
• Extended computer usage
• Extended phone usage including teleconferences, and work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise

Benefits

• 12 days of Paid Time Off
• Nine Paid Holidays
• Paid Sick Leave
• Paid Parental Leave
• Medical, Dental, Vision, FSA, HSA, and Transit Benefits
• Employer Paid Short-Term Disability and Life Insurance
• Wellness Program
• Employee Assistance Program

Pay

This position pays $17.50/hr + cash tips.

Schedule

Rotating shifts