Dispensary Agent (Budtender)

About the role

Camp Washington is Ohio’s premier adult-use cannabis dispensary, proudly serving our community with professionalism, compassion, and education. The Dispensary Sales Associate (Budtender) is a licensed Dispensary Employee in the state of Ohio who provides professional, compassionate, and educational assistance to medical and adult-use customers. This role focuses on exceptional customer service while maintaining compliance with all Division of Cannabis Control (DCC) regulations.

Responsibilities

Customer Service

• Welcome and assist customers upon arrival
• Verify ID and patient registry status
• Educate customers on strains, cannabinoids, and product types
• Guide customers to select appropriate products
• Maintain confidentiality and uphold HIPAA standards
• Work efficiently in a fast-paced retail environment

Compliance & Documentation

• Maintain accurate sales and dispensing records
• Follow all DCC regulations and OAC 3796 standards
• Dispense cannabis using MMCP and POS software
• Report suspicious activity immediately

Operational Support

• Maintain cleanliness and organization
• Assist with receiving, labeling, and stocking inventory
• Perform opening/closing duties and compliance reports
• Attend training sessions and maintain product knowledge
• Demonstrate reliability, teamwork, and punctuality

Requirements

• Must be 21 years or older
• Hold or obtain a Dispensary Employee License (DCC)
• High school diploma or GED required
• Retail or hospitality experience preferred
• Strong communication and interpersonal skills
• Must pass BCI/FBI background checks
• Basic math, computer, and cash handling skills

Physical Requirements

• Ability to stand for long periods and lift up to 25 lbs
• Manual dexterity to operate registers and label products

Schedule & Compensation

Flexible scheduling including evenings, weekends, and holidays. Must complete DCC-compliant onboarding before floor duties.

Benefits

At The Garden, we value our team as much as our guests. You’ll gain hands-on cannabis education, customer engagement experience, and opportunities for career growth in a supportive and compliant retail environment.