Dispatchers

About the role

Nutrition Assistants provide services to clients in a clinic-based Women, Infant & Children (WIC) Program at multiple sites in King County. They assess eligibility and provide nutrition education to clients in the WIC Program. They also coordinate with Maternity Support Services (MSS) and other clinic staff as a member of a public health team.

Responsibilities

• Use established protocols to evaluate information for health and nutrition risk factors, program eligibility, education and referral.
• Provide group nutrition education according to program guidelines and provide some individual nutrition education which includes breastfeeding support.
• Obtain accurate anthropometric measurements for infants/children/adults.
• Respond to telephone inquiries; screen, schedule and interview diverse clients to determine the type of appointment and the appropriate provider.
• Use electronic client appointment and data systems including CIMS and OAS Gold.
• Document services provided in both the WIC CIMS computerized documentation system and in written medical records.
• Issue WIC checks and determine follow-up appointments.
• Affiliate with WIC outreach and program tasks such as end of day reports and client letters.
• Assist with ordering and maintaining program supplies.
• Participate in Quality Assurance activities.

Qualifications

• Demonstrated ability to communicate orally and in writing.
• Demonstrated ability to maintain good interpersonal interactions with clients and co-workers while working effectively as a member of a multi-disciplinary team.
• Working knowledge of the WIC Program.
• Working knowledge of basic nutrition theory and practice.
• Working knowledge of medical terminology, asepsis practices and universal precautions.
• Demonstrated ability to provide direct client services in a health care setting, preferably WIC and/or Maternity Support Services/Infant Case Management.
• Must be able to lift and lower a child weighing up to 35 pounds onto a surface above 4 feet high.
• Demonstrated ability to apply nutrition and health promotion knowledge/practices in working with clients from diverse backgrounds to make positive changes in health behaviors.
• Demonstrated ability to organize, lead and/or facilitate group discussions/classes.
• Demonstrated ability to maintain and establish working relationships with community resources.
• Demonstrated problem solving, priority setting and organizational abilities.
• Demonstrated abilities in multi-tasking and meeting deadlines while working in a fast paced environment with defined time constraints.
• Computer skills including proficiency with Windows and the ability to use drop down menus, point and click software, and multiple screens. Must be able to enter data with a high degree of accuracy.
• Ability to travel to public health clinics, some of which are in remote locations, in a timely manner.

Desired Qualifications

• Completion of Washington State WIC paraprofessional competencies and/or BS in nutrition or AA in Dietetic Technology.
• Bilingual: English and Spanish.