Dispatcher - Load Planner - 1st Shift

Pay

Up to $26.84 per hour

Schedule

Every other Wednesday, then Thursday, Friday, and Saturday from 6:00 AM to 6:00 PM

About the role

As the load planner, you will take responsibility for the planning and forecasting functions for selected markets. Provide creative solutions to exceed customer expectations. Assign loads based on customer requirements, driver availability, and maximum profitability for the assigned market.

Responsibilities

• Coordinate, schedule, dispatch, and plan customer freight shipments
• Review markers, check over/under capacity, and assess freight needs with internal and external customers
• Determine balance, capacity, and demand of loads and trucks; assign trucks accordingly
• Continually increase understanding of the assigned market
• Develop strong relationships with Independent Contractors within the assigned fleet
• Offer exceptional support to drivers to ensure their professional needs are met
• Monitor shipments throughout transit to effectively meet delivery schedules
• Respond to customers efficiently, thoroughly, and professionally
• Manage customer and driver expectations to align with operational capabilities
• Monitor performance and available hours of Fleet Drivers
• Work cooperatively with customer service/sales to provide solutions for customers’ needs and resolve issues
• Other duties as assigned

Requirements

• Self-motivated problem-solver with a strong desire to meet customer needs
• Strong verbal and written communication skills
• Desire for a long-term career with an industry-leading company
• Ability to present and maintain a positive corporate image in a fast-paced environment
• Proactively establish and maintain effective working team relationships with all support departments
• Proficient with Microsoft Office products including Word, Excel, PowerPoint, and Outlook
• Willing to work a flexible schedule

Skills

• “Can do” attitude with a “will do” work ethic
• Ability to work in a fast-paced environment
• Experience with AS400 operating systems is a plus
• Transportation industry knowledge and experience
• Prior dispatch/load planning experience