Dispatcher I

About the role

Responsible for on time performance, order accuracy and maintaining and growing overall truck fleet while maintaining DOT compliance. Assist in growing the company’s hauler selection, DOT compliance, assure compliance with company policies, risk management, DOT and other regulatory requirements. Develop current customer base.

Responsibilities

• Safely promote the Core value of Zero Accidents & Incidents to all operations
• Actively engage with customers, haulers and weigh masters to reinforce safe behaviors
• Participate and assist with annual Transportation Safety Initiatives for haulers
• Identify substitute products, operating hour adjustments, and service opportunities across site portfolio
• Maintain frequent communication with plant and sales team
• Carefully coordinate directly with customers and contracted haulers; Choose best haul solution for each order
• Maintain productive and professional relationships with haulers
• Utilize, maintain and update hauler directory
• Attract new haulers to ensure division has access to the adequate number of mtrucks
• Dispatch trucks, track performance in real time; monitor demand, utilization, and capacity while prioritizing work distribution
• Identify optimization and backhaul opportunities
• Coordinate hauler schedule commitments; Monitor reliability/performance; Track overall customer and hauler satisfaction
• Document and record all customer/hauler complaints in the system
• Forecast future haul needs (i.e. next 2 weeks)
• Process the documentation that accompanies the movement of freight
• Communicate with Sales, Operations, and contracted haul companies
• Perform administrative functions necessary for daily operations including, but not limited to, entering and processing non ticketed haul paperwork, report creation, filing, answering phones, copying and perform other duties as required
• Track various scale information and producing reports to provide metrics, identify areas of improvement and trends
• Perform scale house (weigh master) duties as needed. Requires reliable personal transportation to offsite locations on short notice
• Conduct spot inspections / audits to ensure DOT compliance to minimize risk

Requirements

• High school diploma or 2-3 years of industry experience
• Additional Education Preferred: Associate's degree
• Required Technical Skills: Must have refined computer skills including the use of Microsoft Word, Excel, PowerPoint and the internet

Qualifications

• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators

Skills

• Communicate, improve and adhere to health, safety and environmental policies in all work environments and areas
• Exhibit safety behaviors

Benefits

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Education Assistance Program

Pay

Details TBD

Schedule

Details TBD