Dispatcher/Driver Manager

About the role

Dispatcher/Driver Manager - Port/Drayage Atlas Marine, a motor carrier division of Cargomatic is looking for a Dispatcher/Driver Manager in our Long Beach facility. As a Dispatcher/Driver Manager, you’ll be responsible for high-volume scheduling, dispatching, and resolving problems for our owner-operators and third-party drivers and carriers. This position requires exceptional communication skills, proactive customer service abilities, and the capacity to problem-solve in a fast-paced, deadline-driven environment.

Location: Long Beach, CA

This is not a remote position. Relocation assistance is not offered.

Responsibilities

• Schedule and dispatch owner-operators and third-party drivers and carriers hauling under Cargomatic's SCAC code (high-volume).
• Plan routes to ensure that pick-ups and deliveries are completed efficiently and on schedule.
• Build strong relationships with Cargomatic's owner-operators and carriers.
• Assess driver and vehicle capability for each requested haul.
• Track and trace shipments.
• Problem-solve and communicate any issues, delays, or concerns with shipments.
• Ensure accurate and timely reporting and data entry.
• Provide exceptional customer service to carriers and internal/external customers.
• Navigate Cargomatic’s proprietary software to manage daily operations and loads.
• Perform operational/administrative responsibilities as needed.

Requirements

• Minimum of 2 years of Port/Drayage Dispatcher experience required.
• Ability to thrive in a fast-paced, deadline-driven environment and work with urgency.
• Strong knowledge of logistical concepts, supply chain terminology, and dispatch best practices.
• Ability to analyze complex situations and make productive decisions based on informed judgment.
• Exceptional communication skills and attention to detail.
• Strong negotiation skills and the ability to overcome objections.
• Ability to multitask and prioritize daily tasks.
• Bilingual Spanish/English is a plus.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• 401(k) company match.
• Paid time off (PTO) and paid holidays.
• Join a high-growth company redefining logistics and supply chain!

Pay

$30.00–$40.00 per hour depending on experience and qualifications.

Schedule

Full-Time, On‑Site: Monday‑Friday, 8:00 AM to 5:00 PM with occasional weekends.