Dispatcher

About the role

Operates radio, teletype, Communication Aided Dispatch (CAD), various computer systems and telephone communications devices to collect and distribute restricted access, mission critical information to and from law enforcement officers and other public safety workers. Communicates with the public in routine and emergency situations.

Responsibilities

• Communicating with others
• Maintaining positive working relationships
• Maintaining logs, manuals, and references in accordance with agency policies and Federal Communications Commission (FCC) regulations
• Operating communication center equipment
• Entering and retrieving information from Computer-Aided Dispatch (CAD), National Crime Information Center (NCIC), The International Justice and Public Safety Network (NLETS), and Nebraska Law Enforcement Telecommunications System (NBLETS)

Requirements / Qualifications

• Experience in communicating with others
• At least 18 years of age
• High school diploma or equivalent
• Possession of a high school diploma or equivalent to ensure successful completion of required training
• Preferable: Experience working as a communications dispatcher

Knowledge Skills & Abilities

• Radio communications signals, formats, and codes
• Agency policies, rules, and regulations concerning communications and information dissemination
• Agency policies and procedures concerning emergency and non-emergency situations
• Criminal and vehicle law and related terminology
• Geography and topography of assigned area including major highways, intersections, and landmarks
• Communicate both verbally and in writing
• Discern different levels of sound (telephones ringing, alert tones, etc.) and for listening to phone conversations or hearing the radio over other noise in the communication center
• Make rapid independent decisions while multi-tasking
• Withstand workload pressures
• Possess good vision in order to perform the task of reading and relaying teletype messages
• Track of reading and relaying teletype messages
• Track officers on computer displays
• Maintain logs, manuals, and references in accordance with agency policies and Federal Communications Commission (FCC) regulations
• Operate communication center equipment
• Enter and retrieve information from Computer-Aided Dispatch (CAD), National Crime Information Center (NCIC), The International Justice and Public Safety Network (NLETS), and Nebraska Law Enforcement Telecommunications System (NBLETS)

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Pay

$87,171 per year

Schedule

OTR (Out-of-Town Rideshare)