Dispatcher

About the role

The Dispatcher/Scheduler will manage the deployment and routing of 50+ field inspectors daily, ensuring compliance with work instructions and providing excellent customer service.

Responsibilities

• Work with the Dispatch Team to ensure compliance of work instructions to the field employees
• Provide optimum customer service to clients and accurate records of job status updates
• Direct/schedule field inspectors and communicate with clients daily via phone and email
• Monitor inspectors, handle paperwork, and enter correct information into the system

Qualifications

• Proficient in MS Office
• Computer literate
• Customer focused and team oriented
• Proactive, self-starter, problem solver
• Ability to handle multiple tasks concurrently and prioritize while keeping an eye on detail
• Exceptional organizational skills
• Knowledge of NYC and the 5 boroughs required

Benefits

SOCOTEC is an Equal Opportunity Employer and offers an impressive benefits and compensation package.