Dispatcher

Safety Support

Safety Support
Smurfit Westrock’s safety initiatives and programs.
Maintain compliance with applicable safety rules and regulations.
Support team members with maintaining a safe workplace.

Essential Job Functions

• Communication with suppliers for load scheduling
• Administer billing, load allocations and trip tickets
• Ensure all required paperwork has been completed and is in good order
• Complete monthly generation reports for suppliers/vendors
• Month end data entry
• Customer Service via email and phone to assist customers/vendors with issues and requests
• Aiding with sales and contract issues
• Communicating with drivers to coordinate and confirm daily routes
• Scales operations including data entry of all inbound/outbound loads into the system
• Daily auditing of scale tickets
• Sending all monthly reporting to suppliers
• Performing other job duties as needed

Qualifications

• Intermediate level ability with Microsoft Office and general computer literacy
• Prior 1+ years of administrative experience preferred
• Effective verbal communication and customer service skills
• Ability to communicate effectively and demonstrate courtesy and tact when interacting with other employees and customers
• Good organization skills; attention to detail and accuracy; ability to work on multiple administrative tasks; ability to effectively communicate department policies and procedures