Dispatcher

About the role

This role is PRN, night shift hours. Receives and processes requests for non-emergency and emergency transportation services. Utilizes a computer aided dispatching system to enter call information and dispatch calls. Receives request for service via phone, fax and computer applications and accurately records request and responds to referral source with honest information regarding service capabilities and anticipated response information. Uses radio and computerized communications equipment and maintains records.

Responsibilities

• Receives and processes requests for non-emergency and emergency transportation services.
• Utilizes a computer aided dispatching system to enter call information and dispatch calls.
• Receives request for service via phone, fax and computer applications and accurately records request and responds to referral source with honest information regarding service capabilities and anticipated response information.
• Uses radio and computerized communications equipment and maintains records.

Requirements

Less than 1 year call center experience.

Qualifications

None.

Skills

None specifically listed.

Benefits

• Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Pay

N/A

Schedule

Weekend Nights