Dispatcher

Job Summary

This position is responsible for the dispatch function, coordinating with vendors/customers, fleet drivers, third party carriers, customer service, and sales. It is also the dispatch position duty to process ship tickets in a timely manner, as well as closely monitor and track trucks from the start of the order to the point of completion.

Responsibilities

• Coordinate and process shipment requests from customers, customer service, and sales
• Prepare delivery paperwork and related shipping documents
• Enter/revise orders into system based on ship requests from customers
• Check and review inventory availability and communicate any issues
• Maintain shipping information using Oracle Transportation Management software including carrier assignment, rating accuracy, scheduling, and equipment requirements
• Prepare and review loading/unloading, daily shipping reports, and delivery logs
• Properly follow all company policies and OSHA/MSHA regulations for safe working procedures and environment
• Display a professional and courteous attitude to customers, drivers, co-workers, supervisors, and the public at all times
• Communicate delivery times to customers and notify them of any issues
• Coordinate with production and sales team to expedite and trace shipments
• Audit and edit driver logs to ensure compliance with DOT and government regulations
• Confirm Freight Purchase orders nightly
• Other duties and responsibilities as assigned

Requirements

• High School diploma or equivalent experience in related function
• Bilingual in English and Spanish preferred
• Logistics experience with working knowledge of DOT regulations, scheduling of internal fleet equipment, and third-party carriers preferred
• Strong language, mathematical, and computer skills
• Excellent communication, organizational, and problem-solving skills
• Generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting

Compensation

• $23-$28 an hour, based on experience

Benefits

• 401(K) plan / group retirement savings program
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays