Dispatcher
MV Transportation · Burlingame, CA · Today
Management$32/hrFull-time
Responsibilities
- Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
- Maintains radio, telephones and on-road provision of service for quality.
- Influences positive employee morale and quality customer service.
- Monitors and completes driver sign-in and sign-out daily.
- May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
- Maintains daily system performance.
- Participates in analysis and review of operating performance.
- Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
Qualifications
- One (1) year previous Dispatcher experience preferred.
- Two (2) years of Customer Service experience is preferred.
- A High School diploma or equivalent.
- Experience with Trapeze software.
- Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
- Demonstrate a high customer service commitment.
- Able to demonstrate professional phone manner.
- Knowledge of the service area is a plus.
Pay
Starting Pay $32/hour
Schedule
Not specified
Benefits
Not specified