Dispatcher

Dispatcher Responsibilities

Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations

Dispatcher Experience and Skills Required

• 3-5 years experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate

Benefits

• $24-27/hr starting wage, depending upon experience
• M-F 9a-6p full time schedule
• Health, dental, vision, 401k, and PTO benefits within the first 31 days of hire
• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment

About the Role

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

Qualifications

Full job description provided above.

Skills

• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate

Pay

• $24-27/hr starting wage, depending upon experience

Schedule

• M-F 9a-6p full time schedule

Benefits

• Health, dental, vision, 401k, and PTO benefits within the first 31 days of hire
• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment

First Student Commitment

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.