Dispatcher

Key Responsibilities

• Regularly clean and maintain a tidy work environment.
• Respond promptly to the company’s emergency and non-emergency calls for help and information.
• Address problems and requests by transmitting information or providing effective solutions.
• Monitor the route and status of field units to coordinate and prioritize their schedules efficiently.
• Provide Field Technicians with accurate information about orders, obstacles, and requirements.
• Enter customer data into the computer system and maintain logs and records of calls, activities, and other relevant information.
• Create PDF and Microsoft Office documents as needed.
• Maintain an organized document filing system.

Required Skills

• Proficient in dispatch operations and procedures.
• Strong communication and problem-solving skills.
• Able to multitask and prioritize in a dynamic environment.
• Experience with Microsoft Office Suite and creating PDF documents.
• Detail-oriented with excellent organizational skills.
• Service Titan Software Experience (1-2 years)

What We Offer

• Competitive salary and benefits
• Ongoing training and development opportunities
• Friendly and supportive team environment
• Opportunity to grow within a dynamic electrical company