Dispatcher

About the role

We’re looking for a responsible and skilled Dispatcher to join our team. This plays a crucial role in coordinating the delivery of Cemex products, ensuring efficient and timely service to our customers.

Job Responsibilities

• Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times.
• Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules.
• Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports.
• Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues.
• Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs.
• Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries.
• Process Improvement: Recommend procedural enhancements to improve customer service.
• Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents.

Qualifications

• Educational and Licensing Requirements: High School Diploma.
• Experience: Preferably 1 year of dispatching experience.
• Skills: Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision-making skills.

Physical Requirements

• Safety First: Wearing protective equipment and adhering to safety protocols is a must.
• Dynamic Environment: You’ll work in diverse environments, including exposure to varying conditions such as outdoor industrial operations settings.
• Physical Requirements: Expect frequent walking, sitting, lifting (up to 50 pounds), pushing, pulling, and climbing as part of your daily routine.

What We Offer You

• Comprehensive benefits package designed to support both your professional growth and personal well-being.
• Competitive pay, robust medical, dental, and vision coverage.
• Access to Employee Assistance and well-being programs.
• Paid pregnancy and parental leave.
• Generous paid time off and holiday pay.
• 401k savings plan.
• Comprehensive wellness program to help keep employees and their families healthy and well.

Why Cemex?

• Commitment to helping you reach your full potential.
• Resources and support to succeed in your career.
• Opportunities for professional growth and development.

Apply Now