Dispatcher/Administrative Assistant

About the role

SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects. SOCOTEC offers competitive salary and benefits, mentorship, training, and social activities. SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work®.

Job duties

• Scheduling appropriately certified field technicians and inspectors for multiple construction projects
• Providing clients with high-quality customer service
• Communicating client needs to field staff
• Inputting data into scheduling software
• Preparing field files for staff
• Affixing to Administrative Manager with:
• Fleet Management
• Inspector Certification Management
• Equipment Tracking
• Other miscellaneous administrative tasks, as assigned.

Qualifications

• Education: High School Diploma or equivalent
• Required Skills and Experience: 2+ years of dispatching experience, Proficiency in Microsoft Word and Excel, Highly detail oriented with excellent organizational skills, Strong verbal communication skills, Ability to multi-task in a fast-paced, deadline-driven environment, Positive attitude and strong work ethic, Ability to work both independently and as part of a team, Availability for occasional after-hours and weekend coordination of field staff, Experience dispatching for construction or other fast-paced industries