Dispatch Manager

About the role

The Dispatch Manager will be responsible for ensuring that all available trucks, cranes, and fleet vehicles are dispatched efficiently and accurately to maximize revenue. A high level of detail is required, as the dispatch manager interacts with both the customer and the driver to ensure that loads are covered. This position oversees and supervises the dispatch department and performs other duties as assigned.

Requirements

• 2+ years of dispatching supervisory experience
• Proficiency in Department of Transportation requirements as pertains to Hours of Service, Pre/Post Trip Inspections, medical qualification, post-accident drug testing, etc.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to quickly master in-house dispatch software
• Proficiency in reading, interpreting and performing applicable changes in the logging system
• Proficiency in reviewing, coaching and training utilizing FCC (Fleet Cost and Care) and DriveCams
• Excellent verbal and written communication skills
• Ability to work efficiently under stress and time pressures, prioritizing work while thinking proactively
• Demonstrated ability to address/solve exceptions to trip assignments in a pro-active, real-time manner to ensure that all work is completed in accordance with the contract
• Excellent organizational skills, strong attention to detail, and ability to multi-task
• Self-motivated, requiring minimal supervision

Benefits

• Competitive salary
• Comprehensive health benefits
• Paid vacation