Disney Store: Sales Associate (PT)

Responsibilities

• Engages and provides Guests with an Entertaining and Magical experience.
• Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages."
• Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions.
• Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com.
• Treats all Guests and Cast Members with respect and contributes to a positive work environment.
• Maintains a high energy, fast-paced environment that provides Guests with an entertaining, fun, and dynamic experience.
• Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment.
• Leverages all available resources including Disneystore.com to assist Guests in finding solutions that best meet their needs.
• Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business.
• Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct.
• Engages children at their level allowing them to become part of the story.
• Maintains a safe working and shopping environment.
• Drives Store results by suggesting additional items to Guests to meet their needs.
• Demonstrates strong Guest-focused engagement on and off the sales floor.
• Shows ability to receive feedback and take action when appropriate.

Requirements

• Lifts boxes that weigh up to 45 lbs.
• Climbs a ladder.
• Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted).
• Available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store’s business.
• Maintains a professional appearance and meets Disney Store grooming guidelines.

Qualifications

• High School Diploma or equivalent.
• Previous experience in retail or the service industry.
• Fluency in another language in addition to English.
• Comfortable storytelling in front of large groups of people.