Disney Store Key Holder Cast Member (FT)

About the role

Disney store and DisneyStore.com are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company's brands to merchandise. Disney store and DisneyStore.com is owned and operated by Disney in North America, Europe, Japan and China. Disney store and DisneyStore.com carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. DisneyStore.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and DisneyStore.com offer magical shopping experiences that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.disneystore.co.uk, www.disneystore.de, www.disneystore.es, www.disneystore.fr, www.disneystore.it, and store.disney.co.jp. For more information, please follow us at: www.facebook.com/DisneyStore, www.instagram.com/DisneyStore and www.twitter.com/DisneyStore. This position is with Disney Stores USA, LLC and Disney Store Puerto Rico, LLC.

Responsibilities

• The Key Holder Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has “The Best Retail Experience in the World”.
• This is done through consistent exceptional Guest Experience, development of the Cast, maintenance of Store visual standards as well as compliance with established policies and procedures.
• Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences.
• This is accomplished through in Store entertainment, Guest Engagement and building an emotional connection to the brand.
• Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”, through inspiring communication, integrity and passion for the Brand.