Dishwasher - Oxford Hotel Bend

About the Role

The Dishwasher at one of Oxford’s luxury or boutique-style hotels is responsible for maintaining the highest standards of cleanliness and sanitation within a dynamic, fast-paced kitchen environment. This role ensures that all kitchenware, cookware, service ware, and utensils are promptly and properly cleaned, organized, and restocked to support seamless back-of-house operations. The Dishwasher is a vital contributor to the success of the culinary and service teams, enabling them to deliver exceptional food and beverage experiences across restaurant, banquet, and in-room dining outlets.

In addition to operating dish machines and maintaining all sanitation protocols, this position also assists with deep-cleaning kitchen equipment, removing waste and recyclables, and supporting food preparation as needed. The Dishwasher plays a key role in striving to meet and exceed Four-Star service standards, delivering high-quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner, offering Four-Diamond service at all times.
• Promptly and carefully sort, wash, dry, and store all dirty dishes, utensils, and cookware in their proper places.
• Keep dish machine properly cleaned and filled with water per chef’s standards.
• Clean ovens, fryers, and other kitchen equipment as directed by Chef or supervisor.
• Maintain the overall cleanliness of the kitchen, dining area, walk-in, and storage areas.
• Sweep and mop floors, clean tables and chairs, spot clean walls and all countertops.
• Remove trash, collect and sort recyclables, remove compost, placing items in designated bins while maintaining cleanliness of garbage, recycling, and composting areas.
• Keep kitchen hand wash sinks stocked with soap and paper towels.
• Learn and actively participate in kitchen production as directed by cooks, supervisors, and chefs to ensure that all duties meet the Oxford Collection standard for Four-Star service.
• Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements, and Oxford Collection of hotels safety standards and security procedures.
• Be knowledgeable about and able to respond to emergency situations.
• Report any maintenance repairs needed immediately to their supervisor or General Manager.
• Greet and acknowledge guests as they enter the dining area, providing a high level of customer service to ensure every aspect of their experience exceeds expectations.
• Effectively listen to, understand, and clarify the concerns and issues raised by coworkers and guests.
• Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.
• Assist other departments with work as time permits.
• Complete a daily activity log with pertinent shift information for co-workers and leadership team.
• Adhere to attendance policies and maintain regular availability for scheduled shifts.
• Perform other hotel-related duties as assigned.

Requirements

• Food handler’s license and liquor server permits as required by state law.
• Proof of eligibility to work in the United States.
• Reliable transportation to and from work.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Reliable and consistent attendance.

Qualifications

• High School Diploma or GED (required).
• Hospitality / Hotel Work Experience (preferred).

Skills

• Company Character – Supports company vision and values.
• Customer Service – Understands and meets the needs of customers.
• Professional Appearance – Presents a professional and polished look.
• Results Focused – Consistently delivers results.
• Stress Management – Exhibits self-awareness and self-control in pressure situations.
• Team Orientation – Works cooperatively with others, assisting voluntarily.

Physical Requirements

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently.
• Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift, or otherwise move objects.
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis.
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat).
• Must be able to climb stairs both inside and outside in a variety of weather conditions.

Benefits

• Competitive pay and performance-based incentives.
• Medical, dental, and vision coverage for peace of mind.
• 401(k) with profit sharing to invest in your future.
• Generous paid time off so you can recharge.
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities.