Disclosure Desk Associate

About the Company

The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American, Woodside, Holt, Hubble, and Chesmar brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding with over 60 years of experience and more than 2.6 million homes built. Our mission is to create safe, secure, stylish, and comfortable homes that adapt to the changing needs of today's homebuyers. We foster a company culture that promotes professionalism, teamwork, health & wellness, and work-life balance.

Work Environment & Culture

• Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.
• Team Engagement: Participate in team-building events, social gatherings, company outings, holiday celebrations, and regular office socials.
• Work-Life Balance: We support a healthy work-life balance and recognize the importance of time outside of work commitments.

About the Role

This position supports the preparation and delivery of loan disclosures to ensure accuracy, compliance, and timely processing. The role performs routine disclosure tasks under moderate supervision while following established procedures, regulatory requirements, and internal standards. This position collaborates with internal partners to obtain necessary information, resolve documentation questions, and maintain workflow efficiency. This role may provide guidance to new or entry-level team members as needed.

Responsibilities

• Prepare and deliver loan disclosures in accordance with regulatory requirements, investor guidelines, and company procedures.
• Review loan documentation to ensure accuracy and completeness prior to generating disclosures.
• Communicate with internal partners to obtain missing information or clarify data required for accurate disclosure issuance.
• Monitor disclosure timelines and ensure adherence to required regulatory deadlines.
• Identify routine discrepancies and resolve issues by referencing established procedures and guidelines.
• Maintain organized records and documentation for compliance and audit readiness.
• Utilize disclosure systems, LOS platforms, and related tools to process required documents.
• Support workflow efficiency by coordinating with processing, underwriting, closing, and compliance teams.
• Provide guidance or assistance to new or less experienced team members when needed.
• Contribute to a compliant and consistent borrower experience through accurate disclosure practices.

Requirements

• Minimum of 1–3 years of relevant experience in consumer lending, disclosure processing, loan operations, or compliance support, or equivalent (e.g., 3–5 years).
• Associate’s degree or equivalent education and experience.
• Industry-specific experience supporting loan disclosures, documentation, or lending operations in a regulated environment.
• Ability to follow established procedures and provide routine guidance or assistance to new or entry-level employees.

Preferred Qualifications

• Familiarity with federal disclosure regulations (e.g., TRID).
• Experience with disclosure systems and loan origination platforms.
• Experience supporting workflow or process improvements within lending operations.

Skills & Competencies

• Basic knowledge of lending operations, disclosure requirements, and compliance expectations.
• Attention to detail for reviewing documentation and preparing accurate disclosures.
• Strong communication skills for coordinating with internal partners.
• Ability to interpret and follow established procedures and guidelines.
• Problem-solving ability for resolving routine issues.
• Organizational skills for managing multiple tasks and deadlines.
• Proficiency with LOS platforms and disclosure tools.
• Ability to work both independently and collaboratively within a team.
• Ability to provide guidance to entry-level team members.
• Commitment to maintaining compliance and documentation accuracy.

Working Conditions

• Work is performed in a general office or remote-office environment with regular use of computers, disclosure systems, and communication tools.
• Workload may vary based on loan volume, regulatory timelines, or operational needs.
• Limited travel may be required for team meetings or training.

Physical Requirements

• Ability to sit for extended periods while reviewing documentation and preparing disclosures.
• Ability to lift and carry light materials such as files or office supplies.
• Ability to operate computers and disclosure systems regularly.
• Ability to move throughout office or meeting environments as needed.
• Ability to maintain focus during detailed, compliance-driven tasks.

Pay

Base Salary: $52,000–60,000 (FLSA Status: Non-Exempt). Bonus Type: Year-End Discretionary.

Benefits

• Competitive Compensation: Rewards performance and results.
• Health & Wellness: Comprehensive medical, dental, and vision insurance options, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
• Financial Future: 401(k) retirement savings plan.
• Time Off: Vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).
• Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, short- and long-term disability coverage, and an employee assistance program (EAP).
• Exclusive Perks & Discounts: Homeownership and financing discounts, discounted group pet insurance rates.