Discharge Planner

About the Role

NeuroPsychiatric Hospitals (NPH) is a national leader in behavioral healthcare, specializing in acute psychiatric and complex medical needs. We are seeking a Discharge Planner to join our Social Services team at Neuropsychiatric Hospital of Indianapolis. The Discharge Planner coordinates with the interdisciplinary team, patients, and families to ensure seamless transitions and effective utilization of resources.

Responsibilities

• Prepares Social Service Discharge documentation and documentation for next level of care providers.
• Sets discharge appointments and arranges transportation as necessary.
• Assists with daily workflow tasks in the Social Services department.
• Documents discharge planning activities in patient charts.
• Communicates with Social Service staff, Utilization Review, Physicians, Nurses, ancillary staff, and families on patient placement issues.
• Collaborates with families and outside agencies for seamless community transitions.
• Serves as a liaison between the hospital and community facilities.
• Arranges and coordinates family conferences as needed.
• Participates in physician rounds as requested.
• Complies with hospital, Medicare, Medicaid, state, and federal regulations.
• Maintains knowledge of reimbursement sources and quality improvement activities.
• Provides positive customer relations and maintains confidentiality.

Qualifications

• Education: High School Diploma or GED required; Bachelor’s degree in Behavioral Health, Social Work, or human services preferred.
• Experience: Minimum 2 years in discharge planning, case management, or similar clinical hospital setting preferred.
• Licensure/Certification: BLS and NPH-Approved Safety Management Course required during orientation.
• Skills: Excellent verbal communication, ability to handle stress, work in multidisciplinary teams, and maintain community relations.

Benefits

• Competitive salary
• Clinical supervision or reimbursement
• Medical, Dental, and Vision Insurance
• 401(k) with up to 4% Company match
• Employee Assistance Program (EAP)
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance and professional growth opportunities
• Employee Discounts through LifeMart