Discharge Plan Manager, Casual

About the role

The Discharge Plan Manager at UPMC Mercy supports the Clinical Care Coordination and Discharge Planning Department. This position works varied days between 8am-4:30pm with weekend responsibilities.

Responsibilities

• Identify clinical, psychosocial, historical, financial, cultural, and spiritual needs that guide the planning process with the patient to attain optimal outcomes.
• Complete detailed assessments on every patient to establish understanding of medical and social factors, determine patient's capacity for self-care, identify support systems, outline barriers to discharge, and determine likelihood of requiring post-hospital services and the availability of such services.
• Maintain knowledge about area resources and their capabilities and capacities as well as various types of service providers available. Ensure appropriate arrangements for post-hospital care will be made before discharge and work to avoid unnecessary delays in discharge.
• Engage in clear communication with the patient/member/caregivers as well as the interdisciplinary care team in order to develop discharge plans. Serve as a liaison between the patient and the care team. Actively collaborate with the attending practitioner, caregivers, and other members of the multidisciplinary team to coordinate an individualized plan of care.
• Serve as a contact between hospitals and post-hospital care facilities as well as the physicians who provide care in either or both of these settings.
• Recognize and demonstrate shared accountability in development of a discharge plan with the patient/member/caregiver as well as with team members to ensure optimal outcomes.
• Align practice with the mission, vision, and values of the organization. Adhere to ethical standards and codes of conduct of applicable professional organizations and UPMC. Maintain clinical knowledge of and ensures compliance with regulatory requirements.
• Advocate on behalf of patient/family/caregivers for services access and for the protection of the patient’s health, well-being, safety, and rights.
• Manage cost of care with the benefits of patient safety, clinical quality, risk and patient satisfaction to provide recommendations and decisions that ensure optimal outcomes.
• Embrace and incorporate innovation and technology to improve collaboration and patient outcomes. Document care in patient medical chart.
• Provide staff orientation and mentoring as appropriate.

Qualifications

• At least one year of experience in discharge planning/care coordination is required. This may include but is not limited to: coordination of a patient’s clinical care needs in various settings such as inpatient, outpatient, post-discharge facilities, home or assisted/skilled living facilities, rehab, hospice; conducting insurance authorizations (medication, transportation, alternate level of care), obtaining information and connecting patients to appropriate outpatient regional resources, etc.
• RN Qualifications: Diploma or associate’s degree required
• Social Worker Qualifications: Bachelor’s degree in social work or another health or human services field that promotes the physical, psychosocial, and/or vocational well-being of those being served is required; a Master’s degree preferred.

Pay

Title/Salary will be determined at time of offer and will be commensurate with experience. Pay range/Qualifications shown are for Discharge Plan Manager. Discharge Planning Associate is the entry level title and the starting rate is $26.16/hour.

Schedule

This position works varied days between 8am-4:30pm with weekend responsibilities.