Discharge Coordinator - Pacific Hope and Recovery

Primary Responsibilities

• Coordinate and implement timely discharge plans for clients supported at PHRC.
• Collaborate with SUDPs, BHCs, and MHPs to develop discharge plans that address complex, multi-system needs and barriers.
• Support case management tasks related to discharge planning, including coordination of mental health, psychiatric, medical, and substance use services.
• Aid in housing referrals, transportation supports, DSHS-related services, outpatient medical and dental connections, and follow-up appointments.
• Facilitate approved group activities focused on community resources and post-discharge support.
• Provide transportation to appointments or community resources as needed.
• Maintain effective communication with unit staff, care teams, and external partners involved in discharge planning.
• Complete all required electronic and paper documentation in accordance with agency policies and confidentiality standards.
• In the absence or shortage of Behavioral Health Technicians, assist with unit support tasks such as safety checks, intake and discharge processes, referral coordination, and meal preparation.

Minimum Qualifications

• High School Diploma or GED.
• Entry level (minimum 1 year of job-related experience).
• Valid Washington Food Handler card.

Preferred Qualifications

• Bachelor’s degree in psychology, social work or a behavioral health field.
• Experienced (minimum 2 years of job-related experience).
• Relevant experience working with clients with severe and persistent mental illness.

Performance Requirements

• Maintain a working knowledge of current trends in community mental health, including health care reform and automation of job tasks using computer technology.
• Maintain a working knowledge of mental health rehabilitation standards.
• Excellent interpersonal and verbal skills.
• The ability to operate a personal computer, fax machine, printer, and copier proficiently.
• Ability to deescalate potentially volatile situations with clients.
• Ability to react quickly and perceive environmental stimuli accurately.
• Ability to assist in building positive working relationships with staff of all agency departments.

Worksite-Specific Requirements

• WORKSITE #1: Fuson Campus—Pacific Hope and Recovery Center: No additional requirements.
• WORKSITE #1: Fuson Campus—Crisis Triage Center: No additional requirements.
• WORKSITE #2: Community Outreach: No additional requirements.

Equipment Operated

• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Mental/Physical Requirements

• Frequent mobility and/or sitting required for extended periods.