Discharge Coordinator, Behavioral Health

About the role

Triangle Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Discharge Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier.

Triangle Springs is a 77-bed behavioral health hospital that has been offering exceptional care to the Raleigh community for over 8 years. We are proud to be recognized as Joint Commission Accredited and Psych Armor Certified.

Responsibilities

• Provide aftercare coordination for patients requiring ongoing medical or psychosocial support post-discharge.
• Create and maintain updated community resource listings for aftercare services.
• Actively participate in the treatment planning process by scheduling aftercare appointments identified by the patient's provider and therapist.
• Provide patients and families with resource information related to future care needs.
• Communicate proactively with clients, families, aftercare providers, and referral sources.
• Draft comprehensive discharge summaries and contracts for each assigned patient.
• Collaborate with the interdisciplinary team including physicians, utilization review, and nursing staff.
• Complete all required hospital and patient documentation thoroughly and in a timely manner.
• Apply appropriate crisis intervention and de-escalation skills during emergencies.
• Maintain confidentiality and ensure all HIPAA standards are upheld.

Requirements

• Bachelor's degree in Social Work, Counseling or equivalent required (experience may be substituted for education).
• Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, and psychiatric patients preferred.
• CPR certification and Crisis Prevention Training (CPI) within 30 days.
• May be required to work flexible hours, holidays, and overtime.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Schedule

Full-time