Disability Clinical RN Quality Assurance Specialist

Overview

Dane Street is seeking highly motivated candidates to join our team as a Clinical (RN) QA Specialist, specializing in Disability. We offer an exciting work environment, competitive compensation, and strong growth potential.

Key Responsibilities

• Assess the quality of physician reports, ensuring they meet all client and jurisdictional standards specific to long-term disability claims
• Verify that the claims support the physicians determinations in long-term disability claims
• Read and apply policy guidelines and healthcare terminology, determining when criteria for long-term disability are met
• Provide strong customer service by working closely with clients on a case-by-case basis to deliver complete, timely, and error-free quality assurance for long-term disability cases
• Manage and provide oversight for complex long-term disability cases requiring additional review prior to returning to the client
• Serve as an additional level of QA for cases with quality issues, utilizing clinical claims knowledge specific to long-term disability
• Participate in other duties and special projects, as assigned, based on business needs

Requirements

• An Associate's Degree or Bachelor's Degree is preferred
• RN required
• 5+ years of claims experience, preferred
• Disability experience required
• Business experience in a healthcare and/or insurance setting is preferred
• Must work with a sense of urgency and meet deadlines
• Must be self-motivated, with a strong drive for performance excellence
• Excellent written and verbal communication skills are required
• Proficiency in navigating a variety of computer programs (Experience with Google Chrome, Gmail, Docs, Sheets, etc. is a plus)
• Attention to detail is required

Skills

• Present exceptional communication skills with a clear understanding of company business lines
• The ability to apply critical thinking, manage time efficiently and meet specific deadlines
• Computer literacy and typing skills are essential

Working Conditions/Physical Demands

• Long periods of sitting and computer work
• Any lifting, bending, traveling, etc. required to do the job duties listed above

Job Related Skills/Competencies

• Presentation skills
• Critical thinking skills
• Time management skills
• Computer literacy
• Attention to detail

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and performance bonuses
• Voluntary life insurance options for you, your spouse, and your children
• Voluntary benefits such as hospital indemnity, critical illness, accident indemnity, and pet insurance plans
• Basic life insurance, short-term disability, and long-term disability coverage at no cost
• Grossly paid time off policy
• Apple equipment and a media stipend for remote workspace

About Dane Street

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers' Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.