Director, Workforce Transformation
KPMG US · Philadelphia, PA · 1 mo ago
HybridFull-time
About the role
KPMG Advisory is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise. Our professionals thrive in a collaborative, team-driven culture with a wealth of learning and career development opportunities, world-class training, and leading market tools. We prioritize our people, fostering both personal and professional growth in an environment where you can be your whole self, have an impact, and expand your capabilities.
Responsibilities
- Serve as a trusted advisor to C-Suite across all talent and workforce programs related to Digital/AI strategies, M&A, Global Business Services/Outsourcing, ERP/Digital Programs, cost-takeout, and other business transformations impacting workforce.
- Drive alignment between business strategy, financial targets, and workforce implications.
- Lead large-scale programs integrating workforce strategy, org design, and talent transformation, ensuring delivery rigor across diagnostics, decision points, architecture, implementation planning, and value realization.
- Lead enterprise-wide org design, including target operating model, governance, decision rights, and ways of working.
- Oversee workforce sizing, span/layer design, location strategy, and capability build plans inclusive of human + digital/AI considerations.
- Modernize end-to-end talent management (Competencies & Skills Development, Performance Management, Workforce Management & Planning, Talent Acquisition, Learning & Development, Organization/Leadership Development, Talent Capability Assessments, Employee Experience, and Diversity, Equity & Inclusion).
- Conduct strategic workforce planning (demand/supply, scenario modeling, build/buy/borrow/automate).
- Establish metrics and dashboards for talent health, skills readiness, and workforce productivity.
- Lead cross-functional teams to deliver excellent client service, including stakeholder management, meeting and workshop facilitation, deliverable creation, and project and financial management.
- Expand accounts by identifying adjacent needs (change management, HR transformation, workforce analytics, culture).
- Lead the creation and advancement of thought leadership, internal and external tools, resources, and training for workforce transformation efforts.
- Develop and evolve business methodologies and intellectual capital, including articles, whitepapers, and methodology guides.
- Participate in business development efforts by identifying new opportunities and assisting with proposal responses and client outreach.
Qualifications
- Minimum twelve years of relevant work experience in Organization Design & Effectiveness, Target Operating Model Strategy, Competencies & Skills Development, Performance Management, Workforce Management & Planning, Talent Acquisition, Learning & Development, Organization/Leadership Development, Talent Capability Assessments, Employee Experience, and Strategic Workforce Planning.
- Preferred ten years of experience in advisory services within a major consulting firm.
- Experience with Talent and Org Design tools (e.g., OrgVue, HRIS Systems, Learning systems).
- Bachelor’s degree from an accredited college/university required; Advanced degree in I/O Psychology, Organizational Development, or related field preferred.
- Experience leading business transformation initiatives based on a deep understanding of business processes, project management methodologies, and leading practices in the human capital space.
- Experience in Change Management methods to support execution of workforce strategies.
- Prior work managing a portfolio of clients and client activities, including setting priorities, balancing competing deadlines, and leading stakeholder engagement.
- Strong demonstrated ability in AI tools (e.g., CoPilot, Gemini), PowerPoint, Excel, MS Project, and other Microsoft tools to develop work plans, articulate complex issues, analyze data, and structure information.
- Demonstrated ability to mentor and train staff-level professionals and excellent communication skills with the ability to establish rapport with clients and colleagues across onshore and offshore teams.
- Experience in scoping, project management, budget management, and staffing projects.
- Travel may be up to 80-100%.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Benefits
KPMG offers a comprehensive, competitive benefits package, including:
- A variety of medical, dental, and vision plans.
- Disability and life insurance.
- 401(k) plans.
- A robust suite of personal well-being benefits to support mental health.
- Personal Time Off per fiscal year, based on job classification, standard work hours, and years of service.
- Two annual breaks where employees will not be required to use Personal Time Off: one at year-end and another around the July 4th holiday.
Additional details about benefits can be found on the KPMG US Careers site.