Director Workforce Management & Analytics

Essential Job Functions

• Develop and maintain the enterprise labor standards with a strategic labor modeling.
• Using forecasting and demand planning, create long-range, budget, and short-range forecasting.
• Serve as the functional owner of the workforce management software suite (i.e. UKG, DOMO, Zebra), ensuring the system is configured to optimize scheduling compliance, and budget adherence.
• Lead a team of analysts to transform raw data into actionable insights which may include labor leakage, turnover correlations, and the ROI of the labor investments on sales conversion.
• Cross functional leadership responsibilities by partnering with Finance on labor budgeting and HR on retention strategies, as well as Store Ops to ensure labor models are practical and sustainable in a fast-paced retail environment.
• Through model validations, refine the labor standards for high-touch services (i.e. parts delivery) to ensure they reflect current operational reality.
• Establish a data analytics roadmap focused on reducing “unproductive” labor hours.

Skills/Education/Experience

• High school diploma or equivalent
• 10+ years in Workforce Management
• 5+ years in a Senior Leadership Role
• Deep expertise in labor modeling, scheduling algorithms, and time/attendance compliance
• Strong proficiency in BI tools (Tableau, Power BI) and a foundational understanding of SQL or Python

Desired

• B.S. In Business Administration, Data Science Or Engineering
• 5+ years of O’Reilly store or similar retail experience
• Multilingual writing and language skills

Benefits

• Total Compensation Package
• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions
• Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

Company Information

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Contact

If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.