Director, Transaction Management

About the role

As a member of Cushman & Wakefield’s Portfolio Advisory Group, the Transaction Management Director will be dedicated to one or more of Cushman & Wakefield’s most dynamic client accounts. In this role, you will collaborate closely with peers and the account team to support a client's strategic real estate vision. The Director of Transaction Management will embody the team philosophy “Client First, Insight Always, Execution Excellence,” ensuring every deliverable reflects the team’s commitment to innovation, collaboration, and measurable impact.

You will be responsible for the day-to-day transaction management of various large strategic initiatives and enterprise transactions across multiple asset classes on behalf of the client. Responsibilities include market optimization planning, monitoring internal and external workflows to ensure consistent high quality of service and work product. The role requires proactively identifying opportunities for the client to optimize their portfolio, overseeing aggressive negotiations, and delivering great outcomes. You will prepare best-in-class reporting and ideate solutions.

Responsibilities

People and Account Management

• Assist with all aspects of relationship management with the client and required reporting.
• Partner with the client’s Corporate Real Estate Team and local Business Unit leads to understand their requirements and build transactional strategies.
• Lead and/or facilitate client presentations.
• Participate in client/C&W business reviews and key client meetings.
• Manage direct reports through coaching and mentoring to ensure a highly engaged team.

Transaction Management

• Assist with the implementation of portfolio plans that align with the client’s real estate goals and objectives.
• Initiate new transactions, dispositions, and renewals. Manage C&W and third-party brokerage resources throughout the course of transactions.
• Lead, direct, and provide strategic guidance to brokers and the client on transactions. Execute complex, large transactions with high-level knowledge.
• Partner with clients’ senior-level operational groups to identify real estate needs and areas of opportunity.
• Negotiate and manage transactions in a globally consistent manner.
• Oversee legal review of all client-leased documents.
• Maintain and monitor process reporting to the client using a variety of tools.
• Perform market and financial analysis and ensure accurate data for each transaction using various systems.
• Engage and collaborate with project managers, facility managers, environmental consultants, and other consultants as required.
• Manage process documents, revenue projections, and tracking.
• Complete transaction ‘post-mortems’ and/or client surveys to facilitate continuous improvement.

Strategic Planning

• Lead the development of strategic plans and provide strategic real estate advice to clients.
• Proactively identify potential pull-forward strategies.
• Identify potential occupancy cost savings strategies.
• Develop occupancy expansion/contraction strategies.
• Produce and/or support business case development.
• Oversee reports, data, and financial analyses toward the completion of a strategic plan.

Client Reporting

• Coordinate and implement reporting requirements, including developing standardized reports and templates.
• Collect and enter portfolio data, ensuring completeness and accuracy.
• Provide instruction, guidelines, and technical support to field agents, service partners, and the client to maximize the utility of all reporting tools.
• Prepare close-out reports and value-add calculations for all transactions.

Process Documents

• Modify and format existing generic process documents and playbooks to meet the client’s requirements.
• Identify and implement process improvements and innovations.

Requirements

• 10+ years of experience working in a corporate services role balancing the requirements and needs of both internal and external clients.
• Valid real estate license.
• Experience with high-level, complex transaction management, including contract management/compliance and legal documentation.
• Proven effective project management skills required to identify tasks and coordinate the timely completion of every component.
• Ability to effectively lead a team in a cohesive, performance-measured environment.
• Well-developed organizational skills to balance multiple responsibilities and deliverables while ensuring client satisfaction.
• Well-developed financial analysis and modeling skills.
• Advanced MS Word, Excel, PowerPoint, and Outlook skills.

Skills

• Effective people leadership.
• Relationship management skills and client focus.
• Communication and presentation proficiency.
• Financial and commercial acumen.
• Negotiation and transaction skills.
• Strong legal documentation skills.
• Strategic thinking.
• Innately curious about data and innovation.

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, including:

• Health, vision, and dental insurance.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.

Pay

The compensation for this position is $157,250.00 - $185,000.00, depending on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The company will not pay less than minimum wage for this role.